Quick overview
Job description
Sales Support Specialist flexibility required to support business needs
MITER Brands is seeking a highly organized, customer-focused Sales Support Specialist to support our growing sales organization. This remote position serves as a key partner to Territory Sales Managers, dealers, builders, and internal teams by providing administrative, operational, and customer support that drives sales growth and enhances the customer experience.
This role primarily supports sales activities within the Phoenix, Arizona and Denver, Colorado markets, while also providing assistance across other territories as business needs require. Provide day-to-day administrative and operational support to Territory Sales Managers and regional sales teams. Assist with quote preparation, pricing requests, order coordination, and sales-related documentation. Serve as a primary point of contact for dealer and customer inquiries regarding products, orders, account support, and general sales assistance.
Coordinate communication between sales, customer service, operations, production, and logistics teams to ensure timely and accurate order fulfillment. Maintain accurate customer records, sales reports, and CRM data. Support onboarding activities and relationship management for new dealer accounts. Coordinate and schedule customer visits, meetings, training sessions, and regional sales events. Prepare presentations, sales materials, territory reporting, and performance metrics. Assist with issue resolution and escalation management to ensure a positive customer experience.
Promote MITER Brands' commitment to customer service, collaboration, and operational excellence in all interactions. Strong interpersonal skills and the ability to build effective working relationships with customers and cross-functional teams. Ability to work independently in a remote environment while maintaining a collaborative approach. Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. Experience utilizing CRM systems and maintaining customer data.
Minimum of 2-4 years of experience in sales support, customer service, account management, administrative support, or related roles. Experience within the building products, construction, manufacturing, or window and door industry preferred. Proven experience supporting customer accounts and sales teams. Demonstrated ability to deliver outstanding customer service. Ability to travel periodically to support regional meetings, customer visits, training events, and business needs in other territories as required. Ability to work remotely and maintain productivity in a home-office environment.
Reliable internet connectivity and appropriate remote-work setup required. About MITER Brands
MITER Brands is one of the nation's leading manufacturers of residential windows and doors, serving both the new construction and replacement markets. Founded in 1947, the company brings together a family of industry-leading brands united by a passion for quality, innovation, and a relentless pursuit of excellence. Its portfolio includes MI Windows and Doors, Milgard Windows & Doors, PGT Windows, Western Architectural Openings, Anlin Windows & Doors, and Sunrise Windows & Doors.
With manufacturing facilities nationwide, MITER Brands is committed to a people-first culture that delivers exceptional products, outstanding customer experiences, and inspiring opportunities for team members, customers, and communities alike. Join a team that values collaboration, customer service, innovation, and continuous improvement. If you're looking for an opportunity to make an impact while supporting a high-performing sales organization, we'd love to hear from you. Apply today to become part of the MITER Brands team.
#At MITER Brands, we invest in your health, wealth, and wellness.
Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.
Three comprehensive medical plan options
Dental insurance
Teladoc virtual healthcare services
Employee Assistance Program (EAP)
Financial Protection
Company-paid Life Insurance
Voluntary Life Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid Time Off (PTO) and paid holidays
~401(k) retirement plan with company match
~ Tuition Reimbursement Program
~ Legal Insurance
~ MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an
Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.
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