Engineering Technician 1

Job#: 3056356
Job Description:
Location: Fremont, CA (Onsite)
Schedule: 12-hour day shifts (4:00 AM - 4:00 PM)
Alternating schedule:

• Thursday, Friday, Saturday
• Alternate Wednesdays

Position Overview
We are seeking an Engineering Technician I to support day-to-day operations within the Metrology Department. This role serves as a central coordination point for metrology service requests, sample tracking, logistics, and cross-functional communication. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced technical environment where accuracy, scheduling, and customer service are critical to success.
This position is well-suited for candidates with experience in administrative support, production coordination, logistics, quality control, operations support, or customer service roles.
Key Responsibilities

• Coordinate and track incoming and outgoing metrology service requests for internal and external customers.
• Manage job intake, scheduling, status updates, and completion tracking within the Metrology Department.
• Partner with shipping, receiving, and courier services to ensure timely movement of materials and equipment.
• Serve as the primary liaison between the Metrology team and internal stakeholders.
• Maintain accurate records, documentation, and tracking systems for departmental activities.
• Support workflow management and help identify opportunities for process improvements and operational efficiencies.
• Assist with the creation and maintenance of standard operating procedures (SOPs), work instructions, and process documentation.
• Communicate professionally with customers, engineers, technicians, and business partners regarding job status and service requests.
• Ensure compliance with company procedures, quality standards, and customer IP protection requirements.
• Maintain an organized and efficient work environment while supporting team objectives and departmental priorities.

Required Qualifications

• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Excellent organizational and time-management skills.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Strong customer service mindset and professional demeanor.
• Ability to work independently and within a team environment.
• Ability to learn new systems and processes quickly.
• Ability to lift up to 25 pounds.
• Fluent in English.

Preferred Qualifications

• 3+ years of experience in administrative support, operations coordination, customer service, logistics, production support, or similar environments.
• Experience coordinating shipments, receiving activities, or courier services.
• Experience in quality control, manufacturing, laboratory, engineering, or technical environments.
• Experience creating SOPs, work instructions, or process documentation.
• Experience supporting process improvement or operational excellence initiatives.
• Familiarity with job tracking, inventory management, scheduling, or workflow management systems.

Top Skills / Must-Haves

Administrative / Clerical Coordination

Organization and Multitasking

Customer Service and Communication

Microsoft Excel and Data Tracking

Logistics / Shipping Coordination

Attention to Detail

Process Documentation and Record Keeping

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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