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Gemini Customer Experience OR Gemini CX

SoftPath Technologies LLCMountain View, CA🇺🇸United StatesPosted 8 Sept 2026

Why This Role Stands Out

This Forward Deployed Engineer role offers a unique opportunity to build and deploy cutting-edge Gemini CX solutions within enterprise environments, fostering significant platform expertise and engineering skill development. You'll thrive here if you have a strong background in generative AI, customer engagement platforms, and a passion for solving complex technical challenges. Apply now to join SoftPath Technologies and be at the forefront of customer experience innovation.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Mountain View, CA, United States
Posted
Yesterday
Google Cloud

Job Description

Job Role – Gemini Customer Experience OR Gemini CX

Location: Mountain View, CA 

Fulltime/Contract(W2 only)

 

This is primarily for Gemini Customer Experience or Gemini CX with the following requirements for the FDE.

 

  1. Platform expertise: Gemini CX (primary) - agent architectures, generative workflow orchestration, multimodal deployment; baseline experience with Customer Engagement Suite (CES) and Contact Center AI (CCAI - Dialog flow CX/ES, Agent Assist, CCAI Insights)
  2. Not mandatory but preferred: Prior participation in the GECX bootcamp (pass status a plus); Google Cloud certifications across Gemini CX, CES, and CCAI.
  3. Core engineering competencies: Agent building, backend integrations, secure API architecture, data pipelines, telemetry, and custom tooling
  4. Role: Forward Deployed Engineer, embedded directly into enterprise customer environments (online and on-site) to design, build, and deploy Gemini CX solutions
  5. Engagement models: Flexible across Time & Materials, capacity-based pods, and output/milestone structures
  6. Preferred Domain: Telecom

 

 

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