Why This Role Stands Out
This long-term opportunity offers valuable experience in critical IT incident management and mainframe operations within a stable environment. You'll thrive here if you possess strong communication skills, a knack for monitoring systems, and at least five years of experience with relevant technologies, ready to contribute onsite in Pontiac, MI. Apply now to join this established project and grow your career in mainframe technology.
Quick Overview
Job Description
Location:Pontiac,MI
*** Very long term project; initial PO for 1 year, expect to go for 4+ years Onsite - no remote ;Background check required before you start the project. *
Job Description:
Mainframe Operator. Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents. Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Perform deliveries as assigned and must be able to lift 50 pounds. The position mandates a presence onsite; there is not a work from home option. Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.
Environment: Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. What’s Up Gold, Pingdom, PRTG, IBM Mainframe
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