Contract Administration Manager - Network Construction

Job#: 3044210

Job Description:

Location: 100% Remote

Description:

Purpose and Scope

The assignment is execution-focused with primary emphasis on contract modifications & administration, while also supporting adjacent phases including bid review support, onboarding, escalations, and renewal support. The objective is to improve cycle time, increase administrative accuracy, reduce backlog, and drive cost recovery through disciplined change order and contract administration support.

Key Responsibilities

• Develop DOW/SOW language and review contract-related scope, pricing, and supporting requirements for engineering and construction agreements; validate project bid and RFP inputs for contractual accuracy before Strategic Sourcing processing.
• Own intake, triage, and workflow management for contract modification requests arising from Custom Networks operations, ensuring requests are validated, routed, and progressed from initiation through execution.
• Manage the full change order lifecycle, including creation, tracking, follow-up, and closure in Procurement Gateway and related systems.
• Prepare contract amendments covering scope, pricing, and terms using approved templates and clause language, and coordinate Strategic Sourcing and Legal reviews where required.
• Administer assembly unit governance by adding units to existing contracts, supporting creation of new units, and coordinating mnemonic mapping and related setup activities.
• Maintain contract document repository and version control for MSAs, annexes, SOWs, amendments, and supporting attachments, while tracking contractual obligations, notice periods, COI and bond requirements, and other compliance records.
• Analyze unit usage, cycle times, and pricing/application trends to identify billing leakage, missed billables, non-standard usage, and cost recovery opportunities.
• Provide cross-functional analysis, direction, and guidance to Engineering, Construction, Accounting, Regulatory, Tax, Supply Chain, Sourcing, Legal, Operations, and suppliers on contract administration matters.
• Support vendor onboarding and line-extension kickoff activities, including system setup needs, unit readiness, and onboarding documentation coordination.
• Provide contract administration support during escalations, including payment disputes, formal performance actions, and contract-based interpretation issues in partnership with Vendor Management, the Business Unit, and Strategic Sourcing.
• Contribute to renewal support, retainage release, and contract closeout activities, while developing scorecards, training collateral, process improvements, and reporting that improve consistency and throughput.

Deliverables

Deliverable

Description

Frequency

Change order processing

Create, update, track, and close assigned change orders in Procurement Gateway and related trackers.

Daily

Amendment creation

Prepare amendment drafts using approved templates and route for review where required.

Daily / as needed

Unit setup and management

Process assembly unit additions, support new unit creation workflow, and coordinate mnemonic mapping support.

Daily

Contract data management

Maintain current contract documents, versions, supporting attachments, and obligation trackers.

Ongoing

Contract health reporting

Provide reporting on backlog, cycle time, aged items, open obligations, expirations, and recovery actions.

Weekly

Cost recovery support

Research missed billables, pricing discrepancies, omitted charges, and support recovery documentation.

Weekly

Service Levels / SLAs

Workflow Item

SLA

Add assembly units to existing contracts

1 business day

Subcontractor addition and approval

1 business day once claims are cleared

Retainage release processing

1 business day after required completion confirmations and lien period conditions are met

Initial triage of new change order requests

Within 1 business day of receipt

Draft amendment package turnaround for standard changes

Within 3 business days from complete request package

Weekly backlog review and aged item escalation

Once per week minimum

Assumptions and Dependencies

• Client provides required system access, templates, approval paths, current contract documents, and stakeholder points of contact.
• Complete intake information is provided by the Business Unit and Vendor Management for requests requiring action.
• Strategic Sourcing and Legal provide timely decisions when commercial approvals or clause reviews are required.
• The contractor will not execute unauthorized commitments, negotiate non-delegated commercial terms, or approve deviations outside documented authority.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years of professional experience
• Working knowledge and experience with engineering support systems and contract administration processes.
• Knowledge of basic contract law and contract negotiation principles.
• Demonstrated ability to perform cost analysis on engineering and construction related work orders and projects.
• Strong communication, documentation, stakeholder management, conflict resolution, and organizational skills.

Preferred Qualifications

• General understanding of utility accounting practices and financial controls relevant to contract administration and cost recovery.
• Experience supporting network construction, line extension, engineering, OSP, ISP, EFI, COEI, DC Power, or similar telecom construction categories.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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