Data Center Systems Design Engineer

Job Title: Data Center Systems Design Engineer

Job Location: Santa Clara, CA

Job Type: Contract

Pay Range: $71.05hr - $74.99hr

Job Overview:

The Data Center Platform Engineering Group is seeking an onsite, 1st-shift Systems Design Engineer to resolve complex hardware and software issues in the lab or Data Center. The candidate will manage incoming tickets during working hours, debug software and hardware problems, and perform root-cause analysis and resolution. Additional duties include monitoring the lab and data center environment for power outages, network outages, and liquid cooling leaks, as well as debugging firmware and OS issues, particularly related to GPUs. The candidate will combine technician and engineering skill sets to maintain Data Center systems equipped with CPUs and GPUs.

Key Responsibilities:

• Work issues through a JIRA ticketing system.
• Debug platforms and systems, ensuring priority items receive prompt attention.
• Communicate clearly in tickets to explain the current state of an issue or system.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, and OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.

Essential Attributes:

• Self-driven expertise in debugging problems and root-causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Strong communication skills and ability to work well as part of a team.
• Proven track record of working in a Data Center on complex systems.
• Knowledge in JIRA, scripting, and debug methodologies (BMC, BIOS, GPU).
• Linux skills with the ability to run automated scripts, review logs, and provide updates.
• Experience working and communicating with OEM partners and vendors.

Desirable Attributes:

• System-level debug methodologies.
• Proficiency with standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

Preferred Experience for Design Reliability Engineer:

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.
• Due to nature of job The candidate must have Ability to physically install and replace hardware.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities