Credit Controller - Hemel Hempstead

About Selecta

Selecta is an innovative global industry leader and food tech pioneer, which runs as a 24/7 food & drink distribution and technology led powerhouse with 2021 reported revenues of over €1billion. Selecta provides millions of moments of joy to its end consumers throughout Europe. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment.

Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.

We are hiring a Credit Controller to join our team on a Hybrid Work Pattern and as a key member of the Selecta Finance Team. The Credit Controller will work in a high performing, client focused transaction processing team that delivers services to a high standard. The Credit Controller will provide support for end-to-end finance transaction processing and drive process improvement through accuracy and innovation.

Responsibilities of a Credit Controller

• Ownership of your own ledger ensuring that all due invoices are paid according to contractual terms and the company’s Credit Policy.
• Liaising with clients via telephone, email and letter to ensure the prompt payment.
• Log all disputes accurately and with precise information in the query management system, working alongside Account Managers to ensure timely resolution.
• Sending regular statements and completing reconciliations for your key customer.
• Raising change and credit note requests, ensuring the internal process if followed.
• Ensuring administration tasks and emails are kept up to date and actioned within SLA.
• Assist with the management of the shared Credit Control and Sales ledger mailbox, promptly assisting with any incoming queries.

Experience required in a Credit Controller

• Proven track record with a Credit Control environment
• Must be able to demonstrate strong time management and have the ability to prioritise work load

• Experience in financial shared services/credit control environment would be beneficial
• Strong user of Microsoft Office range, Powerpoint, Word & Excel.
• Good communication skills with confidence and experience to work at management level.
• Ability to work on their own and as part of a team

What’s in it for you?

• 25 days of annual leave plus bank holidays
• Life assurance equivalent to 2x your yearly salary

• Five weeks of occupational paid sick leave for added security
• Free parking at our Head Office and other depot locations
• Unlimited coffee and tea to keep you refreshed
• Clear career progression paths with development opportunities
• Strong leadership support to help you thrive
• Employee recognition scheme to celebrate your contributions
• Mental health and wellbeing support, including access to mental health first aiders
• Health Cash Plan

At Selecta, we are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great, and we are grounded by our purpose to create more moments of joy for everyone through our ways of working. We welcome applications from all individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws. If you require any adjustments or accommodations during the recruitment process, please let us know