Lead Revenue Operations Analyst

Spreedly is the Intelligent Payments Platform for businesses that want to own their payments strategy. Founded in 2007 and headquartered in Durham, NC, we give merchants, platforms, and fintechs a single API to connect to 150+ payment gateways and 40+ payment methods across 100+ countries, along with the intelligence to decide where every transaction should go. We're vendor-agnostic by design. Our customers choose their providers, keep their payment data portable, and never have to rebuild their stack to adopt something new.
Payments are getting more complex, not less. Every new market, payment method, fraud tool, and now every AI agent checking out on a shopper's behalf adds another integration and another decision. Spreedly turns that complexity into an advantage. Our PCI Level 1 vault keeps cards and network tokens portable across providers. Smart routing and retries recover revenue lost to avoidable declines. Fraud and 3DS tools plug in with a single API call. And our payments intelligence turns transaction data into decisions merchants can act on. As agentic commerce moves from experiment to real sales channel, we're building the infrastructure that lets merchants accept agent-initiated payments through the providers they already trust.
For the people who work here, that means hard technical problems at real scale, billions of dollars in annual transactions, at a moment when the rules of commerce are being rewritten. If you want ownership and work that shows up directly in your customers' revenue, you'll fit right in.

Spreedly is building a new go-to-market operations function, and we're hiring a Lead Revenue Operations Analyst to help run it. Revenue Operations is joining Business Operations, and rather than migrate the function as-is, we're pivoting it into a broader GTM Operations pillar — one built to run a predictable, efficient go-to-market operating engine.

This is a senior individual contributor role with no people management responsibilities, reporting to the VP of Business Operations and serving as a trusted thought partner to our SVP of Revenue. You will own sales forecasting, pipeline and performance analytics, GTM planning, and sales compensation strategy, combining quantitative analysis and qualitative analysis with broader business context to inform decisions. You will work closely with the GTM Operations Analyst, who will contribute operational context, supporting analysis, and execution, while this role maintains overall accountability for the forecast, quota methodology, and recommendations to Revenue leadership.

You will go beyond reporting what happened. You will independently identify what is changing in the business, understand why, and translate complex data into clear insights and recommendations that help Revenue leadership act early — for example, spotting churn risk in the funnel before it becomes lost revenue. This role is designed for someone who wants significant impact through expertise, judgment, analytical rigor, and execution rather than through managing a team. You will operate with significant autonomy, partnering directly with executive and sales leadership to turn analysis into action.