Senior Product Manager

Job

Simpro is a global leading Software-as-a-Service (SaaS) field service management solution for service, maintenance, and project contractors. Simpro was founded in 2002 in Brisbane, Australia and has operations in Australia, New Zealand, the United Kingdom, and the United States. Simpro empowers our trade service customers to connect the office to the field, deliver exceptional customer service, and gain invaluable insights with automated processes, streamlined workflows, and in-depth business reporting.

We currently have an exciting opportunity for a talented and experienced Senior Product Manager. Based out of our Brisbane office, and reporting to the Director of Product Management, the ideal candidate will bring 5+ years of Product Management experience and have a proven track record of delivering high-quality software products.

What You'll Do Product Strategy

• Conduct market research, analyse industry trends, and identify opportunities for product enhancements and new features.
• Develop and communicate a clear product vision and strategy in alignment with the overall company goals.
• Test & validate various hypotheses and iterate on refining the strategy in collaboration with stakeholders.

Product Planning and Roadmapping

• Create and maintain detailed product roadmaps, prioritizing features and functionality based on customer needs, market trends, and business objectives.
• Work closely with development teams to ensure the timely and successful delivery of product releases.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including engineering, design, product marketing, and sales, to drive product development and GTM activities.
• Act as a liaison between different teams to ensure effective communication and collaboration throughout the product lifecycle.

Customer Focus

• Gather and analyse customer feedback, conduct user interviews, and stay informed about user needs and pain points to continuously improve the product.
• Work closely with customer support, implementation, and sales to address customer issues and concerns.

Performance Measurement

• Define and monitor key performance indicators (KPIs) to assess the success of product releases and make data-driven decisions for future improvements.
• Regularly report on product performance to leadership and stakeholders.

What You'll Bring

• Bachelor's degree in a relevant field (Computer Science, Business, or related)
• 5+ years of experience in software product management.
• Proven track record of successfully launching and managing software products.
• Strong analytical and problem solving skills.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast paced, collaborative environment.
• Strong interest in AI technology, and using it to solve problems.
• Optional: Background or experience in Analytics, APIs, and launching AI products is beneficial.
• Optional: Experience in, or familiarity with, project/workforce management tools and best practices within construction and other trades industries is a plus.

What We Can Offer You

• Novated leasing via salary packaging
• Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Talent Referral Program - get rewarded for referring a friend to join our team!
• Casual dress and relaxed office environment
• Fun team camaraderie and events
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Service recognition awards

Our Core Values

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best of class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.

Please note, no agencies will be accepted in the recruitment of this role.