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Editor II, Content Operations - Seattle, WA or Arlington, VA (Onsite)

Russell, Tobin & AssociatesSeattle, WA🇺🇸United States

Why this role stands out

This role offers an excellent opportunity to contribute to significant content transformation projects, honing your skills in content strategy and workflow optimization within a reputable organization. You'll thrive here if you're a detail-oriented editor with a passion for improving content efficiency and reusability. Don't miss out on the chance to make a real impact – apply today!

Quick overview

Salary$30 - $35/hr
SeniorityMid Senior
Work modeOn Site
LocationSeattle, WA, United States

Job description

Editor II, Content Operations
Location: Seattle, WA or Arlington, VA (Onsite)
Duration: 9 months
Pay Range: $30-35/hr (DoE)
Job summary:
Key Responsibilities:
  • Content Recertification and Alignment to Strategy: Ensure content is reviewed and updated by Content owners in preparation for migration to new platform.
  • Content Testing and Validation: Participate in testing and sign-off to ensure content migrated successfully through automated script with the correct metadata, content structure for migration sign-off.
  • Content structure transformation: Upon migration to the new platform, participate in strategy to transform single-use long-form content into reuseable content fragments and ensure testing and sign-off is provided from content owners.
  • Content Standards and Guidelines Development: Contribute to the development of team style guidelines and content standards, identifying optimization opportunities and proposing innovative solutions based on AI personalization opportunities.
  • Workflow management and content storage input: Identify areas of potential improvement to content management workflows and systems, working closely with global team and product management on improvements and new flows.
  • Project management: Working with cross-organizational stakeholders, to publish content for complex features, including setting deadlines, assigning tasks, managing dependencies, escalating risks, and ensuring timely publication of materials.
  • Metadata framework reuse: Adhering to and promoting the use of our content taxonomy, enabling discovery and reusability by ensuring all content is tagged and described appropriately.
  • Content reuse: Identify opportunities to reuse content and reduce manual effort required to maintain duplicate information in multiple places.
  • Global content updates: Responding to customer requests to create and update content in our content management system in line with process and policy changes within defined contact SLAs and delivery timelines.

Basic qualifications:
  • 4+ years of professional content management experience in a system like Adobe Experience Manager or Contentful
  • 2+ years of project management experience
  • Excellent writing and editing skills
  • Content ops experience managing content for AI applications

Preferred qualifications:
  • Bachelor’s degree in Marketing, Communications, Human Resources or a related field
  • Experience working with reusable or “headless content”
  • Experience with information architecture and content models
  • High attention to detail and adherence to style guidelines
  • Demonstrated success learning and explaining business processes
  • Good judgment and open communication
  • Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment
  • Work experience in a global and cross-functional team environment
  • Experience in a multi-language publishing environment managing content for an international audience

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