Inside Sales Representative

Alro Steel Corporation is seeking a proactive and results-driven Inside Sales Representative to join our dedicated team. This role is ideal for someone who thrives in a dynamic environment and is committed to delivering exceptional customer service while driving sales growth. At Alro, you will leverage our reputation as a leader in the metal service industry to nurture customer relationships and support strategic sales initiatives.

Responsibilities

• Engage with customers over the phone and via email to understand their needs and recommend suitable products and services.
• Generate and qualify leads, then convert them into sales opportunities to drive revenue.
• Maintain and expand the customer database within your assigned territory.
• Work closely with the logistics and operations teams to ensure prompt and accurate order fulfillment.
• Keep up-to-date with product developments and industry trends to provide expert advice and support to customers.
• Collaborate with the marketing team to implement targeted sales strategies.
• Prepare regular sales reports and forecasts for senior management.

Required Skills

• Strong interpersonal and communication skills.
• Ability to negotiate and understand complex sales contracts.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical skills to assess sales trends and customer behavior.
• Knowledge of the manufacturing sector and metal service industry.