Why This Role Stands Out
This hybrid role offers a fantastic opportunity to grow your IT and customer experience skills while contributing to critical digital service delivery for a reputable organization. You'll thrive here if you're passionate about security, process improvement, and providing excellent support within a collaborative team environment. Apply today to join XPT Software Australia and make a real impact!
Quick Overview
Job Description
XPT Software Australia Pty Ltd is seeking a Digital Services Analyst to support Sydney Water in delivering digital IT services from Sydney. The role focuses on security, process adherence, and timely service delivery across the Digital Service Desk functions.
The successful candidate will contribute to a culture of high-quality customer service, assist in training colleagues, and help monitor and report on digital processes and metrics to ensure reliable service levels.
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