Partnerships Lead

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Partnerships Lead

Salary: £33,000  per annum

Location: Covering our Lambeth and Lewisham offices

Ingeus are looking for a Partnerships Lead to engage local services to support participants in addressing barriers to employment and identifying appropriate job opportunities. Through regular reviews with our operations team, they will identify gaps in provision and/or the accessibility of current services and source additional or alternative local solutions to meet these needs. The successful candidate will also be responsible for managing and quality assuring external provision ensuring that it is accessible and supports participants in their progression towards employment.

What you’ll be doing as the Partnerships Lead:

• Regularly engaging with stakeholders to build relationships and engage services that meet the needs and barriers of our participants, with the aim of accelerating progression.
• Managing a portfolio of external agencies and partners to ensure they provide the highest level of service for participants in line with quality and/or performance KPIs and SLAs.
• Liaising with the managers and local operational teams to assess needs of our Participant caseload. Identify emerging needs, long waiting lists, or gaps in provision which may impact the customer journey towards work and quickly implement additional or alternative provision where required.
• Acting as the key contact for providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours (24 hours where possible).
• Contributing to and delivering the objectives of Ingeus’ Stakeholder Engagement Strategy.

Qualifications

Have an understanding of local public sector services and commissioned services.

• Have experience of working in an outcomes / target-based environment.
• Have experience of delivering presentations, preparing data and arranging/ hosting events.
• Be willing and able to travel across large geographical patches e.g., require access to a vehicle and a full UK driving licence.
• Be sales orientated with ability to pitch in a personable and engaging manner.

At Ingeus, we’ve spent time listening to our employees to build our benefits package:

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards 

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.