Quick overview
SeniorityMid Senior
Work modeOn Site
LocationColumbus, United States
Job description
A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.
- Responsible for making change for guests on the floor,
- Instructing guests in playing games and fixing minor paper and coin jams.
- Filling of coin in the gaming terminals when they require it.
- Rendering of hand pays and Jackpots to guests.
- All other duties as assigned.
- Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment.
- Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here.
- 1-year Customer Service a plus!
- Must be able to obtain and maintain appropriate licensing.
- Must be able to pass a background investigation.
- High School Diploma or equivalent.
ADDITIONAL REQUIREMENTS
- Must be able to stand/walk/ sit for extended periods.
- May be exposed to working in a noisy, smoke/secondary smoke environment.
- Must be at least 21.
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 30 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
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