Immediate Need SAP Organizational Change Management Consultant- Pharma/Life Sciences Transformation --Remote | Very urgent | Must have Public Trust clearance or eligible to obtain

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Job Title: SAP Organizational Change Management Consultant- Pharma/Life Sciences Transformation

Location: Remote in US

Contract Duration: 8-12 Month

Start: ASAP

Job Description -

Technology: SAP Retention Warehouse
Program: Legacy System Decommissioning
Industry: Pharmaceutical / GxP
Experience: 5+ years in organizational change management, including SAP transformation experience
Project: SAP ILM Retention Warehouse implementation and SAP legacy-system decommissioning

Position Summary

Candidate will support organizational change management activities for a pharmaceutical SAP system decommissioning program. The consultant will help transition business users from a retiring SAP ECC environment to compliant historical data, document, and reporting access through SAP ILM Retention Warehouse.

The role requires hands-on experience in stakeholder engagement, change impact assessment, communications, training, business readiness, and GxP documentation.

The consultant will work closely with business process owners, Change Management Lead, SAP ILM RW functional and technical teams, Data Archiving, Security, Quality Assurance, CSV/CSA, Records Management, and project leadership.

Key Responsibilities

• Conduct as and when required stakeholder interviews and workshops across Finance, Procurement, Supply Chain, Manufacturing, Quality, Regulatory, Legal, Tax, Records Management, Internal Audit, IT, and application support functions.
• Develop and maintain change impact assessments covering retirement of legacy SAP transactions, new SAP ILM RW access methods, historical reporting, user roles, authorizations, controls, SOPs, work instructions, and support procedures.
• Translate SAP ILM RW solution decisions into clear business impacts, including what data and documents will be retained, how users will retrieve them, and which approved reporting method will be used after decommissioning.
• Create role-based communications, presentations, FAQs, newsletters, deployment notices, leader talking points, and cutover messages for global and site-level audiences.
• Develop training materials for SAP ILM RW data lookup, document or attachment retrieval where applicable, local and accelerated reporting, approved ABAP reports, authorization requests, and audit-support use cases.
• Prepare user guides, quick-reference guides, job aids, process flows, instructor-led training decks, knowledge checks, and train-the-trainer materials.
• Support business readiness for UAT, cutover, go-live, and hypercare by tracking impacted users, training completion, access readiness, communications, documentation updates, and business sign-offs.
• Maintain stakeholder, communication, training, readiness, resistance, RAID, and adoption trackers; prepare weekly status reports and dashboard inputs.
• Collect feedback from UAT and production users, identify adoption or historical-data retrieval issues, and coordinate remediation with SAP ILM RW, Security, Quality, and support teams.
• Support transition to business-as-usual operations by documenting support channels, escalation paths, ownership, knowledge transfer, and reinforcement activities.

Required Qualifications and Experience

• Bachelor’s degree in business, organizational development, communications, training, life sciences, information systems, or a related discipline.
• Minimum 5 years of experience in organizational change management, business transformation, training, communications, or project delivery.
• At least 2 years of hands-on change management experience supporting SAP ECC, SAP S/4HANA, SAP Fiori, SAP RISE transformation projects.
• Experience in pharmaceutical, biotechnology, medical devices, or another regulated life sciences environment.
• Demonstrated ability to create change impact assessments, stakeholder analyses, communication plans, training plans, readiness assessments, job aids, process documentation, and adoption reports.
• Working understanding of SAP business processes, transactions, reports, roles, authorizations, archived data, historical document retrieval, and end-user support.
• Strong written communication, workshop facilitation, presentation, documentation, and stakeholder management skills.
• Advanced proficiency in Microsoft Word, PowerPoint, Excel, SharePoint, and Teams.

GxP Documentation Requirements

• Must have practical experience creating, reviewing, or maintaining GxP documentation for validated systems or regulated business processes.
• Working knowledge of GxP principles, ALCOA+ data integrity expectations, controlled documents, electronic records, records retention, training compliance, and inspection readiness.
• Experience supporting GxP document lifecycle activities, including authoring, review, approval, version control, effective dates, periodic review, document retirement, archival, and traceability.
• Ability to identify and coordinate updates to SOPs, work instructions, process maps, training materials, role descriptions, support procedures, and quality-system records impacted by SAP decommissioning.
• Experience maintaining document impact assessments, GxP deliverable registers, review and approval evidence, training assignments, completion records, and audit-ready documentation repositories.
• Understanding of Computer System Validation or Computer Software Assurance deliverables and their relationship to change control, requirements, testing, deviations, CAPA, release approval, and operational handover.
• Ability to ensure that OCM communications and training materials remain consistent with approved validation, quality, security, retention, and decommissioning decisions.

Preferred Qualifications

• Experience with SAP ILM Retention Warehouse, SAP Data Archiving, Archive Information System, SAP Query, ABAP reporting, OpenText or other content repositories.
• Experience supporting validated SAP cutover, data or report reconciliation, legacy-system retirement, electronic-record retention, legal hold, or audit-response activities.

Key Deliverables

• Change impact assessment and impacted stakeholder register.
• Stakeholder engagement and communication plan.
• SAP ILM RW role-to-training matrix and learning plan.
• User communications, FAQs, job aids, training decks, and quick-reference guides.
• GxP documentation impact assessment and controlled-document tracker.
• Training assignment, completion, and effectiveness evidence.
• UAT, cutover, and go-live business-readiness tracker.
• Hypercare feedback log, adoption dashboard, and business-as-usual handover package.

Success Measures

• Impacted users understand how to access historical SAP data and documents after legacy-system retirement.
• Required communications, training, access, controlled-document updates, and business readiness activities are completed before go-live.
• GxP documentation and training evidence is accurate, approved, traceable, and audit-ready.
• Adoption issues and historical-data retrieval problems are identified, escalated, and resolved during UAT and hypercare.

Business ownership and support procedures are established for sustained SAP ILM RW operations.