Account Relations II Representative - $19.46 - $29.13 Hourly Wage

Account Relations II Representative
US-NY-Melville
Job ID: 34985
Type: Full-Time
# of Openings: 1
Category: Administrative/Clerical
CUSA Melville Headquarters
About the Role

Canon U.S.A., Inc., a respected leader in the Imaging and Office Equipment industry, has an opportunity in Melville, NY to support the ISG (Imaging Solutions Group) promotions. The Account Relations Representative provides promotional expense management for a group of accounts. The day to day management of these accounts consists of creating urgent, time sensitive pricing agreements ensuring correct pricing, validating and issuing promotional credits, managing and reconciling sales budgets/funds. This position communicates daily with sales, sales support, credit, CITS (Canon Information and Technology Services) and other internal and external entities.

If you have advanced Excel experience providing sales support, this may be the job for you! The successful candidate will proactively identify credit issues, request supporting documentation, resolve issues and more.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

Responsible for executing client-driven initiatives and ensuring operational excellence to maximize client satisfaction and growth within the Wholesale and Retail sales channels.

The Account Relations Representative II role requires the management of all aspects of assigned accounts, including:

• Entering and maintaining Account Promotional Funds (APFs)
• Tracking and managing budgets
• Reconciling sales funds and budgets
• Validating claims and supporting documentation
• Researching and resolving chargebacks
• Meeting with Sales, Product, and Credit teams
• Communicating with Dealers/Partners and internal Sales teams
• Issuing credits
• Managing the overall financial and operational activities associated with assigned accounts

About You: The Skills & Expertise You Bring

In accordance with applicable law, we are providing the anticipated annual rate for this role: $19.46 - 29.13 an hour

- Requires general education and/or vocational training, plus 1 to 2 years of related experience.
- Bachelor's degree in Business Management or in a relevant field or equivalent experience is preferred.

- MS Office and Google Workspace experience, with advanced skill in Excel and Google Sheets (such as Pivot Tables, VLOOKUP/XLOOKUP, and standard data manipulation functions).
- Strong communication skills with the desire to cultivate positive, long-term working relationships across various businesses
- Strong analytical mindset with proven troubleshooting skills to resolve complex account or workflow discrepancies.
- Exceptional multi-tasking and organizational abilities to manage competing deadlines across multiple client accounts simultaneously.

Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at .

Who We Are

Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .
Posting Tags

Compensation details: 19.46-29.13 Hourly Wage

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