Quick overview
Job description
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
How You’ll Find Success
- Combines Clinical Depth & Data Mastery: Translates complex clinical and operational data assets into actionable system designs and nursing strategies.
- Leads and Empowers Teams: Effectively manages project teams, coordinates resources, and delegates efficiently to achieve high-quality engagement outcomes.
- Designs Connection-Focused Strategies: Leverages nursing expertise to implement processes that help nurses connect deeply with patients and improve care delivery.
- Communicates with Influence: Builds immediate credibility across all levels of client management, effectively conveying risks, strategies, and solutions.
- Masterful Trainer & Coach: Delivers high-engagement training and knowledge transfer to elevate clinical staff performance and process adoption.
- Drives Execution Excellence: Manages complex project timelines, budgets, scope, and deliverables with agility under pressure and competing priorities.
How You’ll Grow
- Step into engagement leadership, directing multi-faceted consulting teams and managing complex health system projects.
- Expand your strategic consulting repertoire by designing scalable, system-wide nursing and patient care frameworks.
- Deepen your executive presence by partnering directly with health system leaders to shape nursing strategy and organizational culture.
- Gain exposure to advanced healthcare analytics, payer metrics, and nationwide clinical improvement methodologies alongside practice leaders.
Things You’ll Do
- Direct End-to-End Consulting Engagements: Manage project scope, budgets, timelines, and outcomes while directing project teams to deliver world-class clinical consulting.
- Design Systems for Nursing Excellence: Partner with clients to complete data analyses, process redesigns, and clinical workflows that strengthen care connection and operational efficiency.
- Facilitate Clinical Training & Coaching: Deliver interactive, high-impact training programs that embed patient experience best practices and sustainable process improvements across nursing teams.
- Synthesize Advanced Healthcare Analytics: Construct and lead analytical reviews across payer metrics, denial rates, and clinical behavior assessments to deliver clear executive recommendations.
- Build High-Trust Client Relationships: Serve as the primary point of contact on engagement streams, establishing credibility and generating strong client satisfaction.
- Optimize Resource Delegation: Coordinate internal and client resources effectively using structured project management tools and work plans.
What We’re Looking For On Your Resume
- 10+ years of nursing experience with proven success designing clinical systems, processes, and care connection strategies.
- Demonstrated track record in training, coaching, and leading performance improvement initiatives within healthcare settings.
- Strong data analytics skills combined with advanced proficiency in MS and/or Google tools, i.e. Excel, Sheets, Powerpoint.
- Experience using dashboards, reporting, KPIs, quality metrics, Power BI, Epic reporting, workforce analytics, HCAHPS, patient experience, retention, and/or operational data.
- Experience in a Magnet®-designated healthcare organization with a focus on professional training, education, or leadership development (strongly preferred).
- Management/strategic consulting experience in healthcare environments (preferred).
- Bachelor’s degree required; ability to travel up to 75%.
What You Should Know About This Team
- Clinical Mission Driven: We sit at the intersection of clinical excellence and data analytics, helping health systems transform nursing workflows and patient connection.
- Collaborative Leadership Culture: You will lead project teams while working directly with Associate Principals, Principals, and Partners in an environment that prioritizes team growth and shared ownership.
- Focus on Practical Innovation: We translate complex data sets into practical tools, education, and workflow changes that make real-world impacts for frontline care teams.
- High-Trust Client Partnerships: We serve as embedded, trusted advisors to health system leadership, building long-term relationships through proven engagement outcomes.
Our Team’s Favorite Perks and Benefits
- We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics.
- Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
- Variable allowances for wellness, meals, transportation, and more.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.
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