Quick overview
Job description
DIRECT CLIENT:
Sr. ServiceNow PSDS Consultant
Duration: 12+ months (extendable)
Rate: $W2/1099
100% REMOTE
Role Summary:
· Configure and define case types for like service requests, licenses, permits, and information requests
· Lead stakeholder workshops and discovery sessions with government agencies.
· Map current and future-state workflows for service intake, case management, and approvals.
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