Customer Service Representative

Status

Full time temporary position (1 year contract)
Schedule :
Monday to Friday 8am to 4:30pm (40 hours per week) Workplace :
349 Willow St, Truro, NS B2N 5A6 CHALLENGES WE OFFER Reporting to the Manager of Planning & Administration your duties include: Receiving customer orders by phone and in person;
Processing and distributing orders to appropriate personnel for scheduling;
Providing accurate information on product availability or substitutions and providing excellent customer service;
Processing invoices;
Being responsible for all related paperwork and record keeping;
Assisting in all areas of the feed mill office where required.

YOU FIT THE FOLLOWING PROFILE: You possess a post-secondary education with customer service experience OR an acceptable combination of education and experience;
You have a positive attitude with a passion for excellent customer service;
You show great attention to detail and have the ability to interpret data;
You have strong computer literacy including competency with Microsoft Office, more specifically with Excel/Word; experience with Microsoft NAV or Business Central considered an asset
You have the knowledge and ability to perform basic office and account maintenance functions;
You are able to meet normal deadlines associated with good office procedures.