Client Technologies Technician in Columbia, SC (W2 Only)

Required Skills (Rank in order of Importance):
1. 2+ years of help desk or IT support experience
2. Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices

Preferred Skills (Rank in order of Importance):
1. Experience in a customer-facing role (IT, banking, finance, or another professional service industry)
2. Experience with help desk software and ticketing systems
3. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management
4. Experience working with managed service providers or submitting and tracking vendor tickets.

Required Education:
Bachelor's degree in Information Technology, Computer Science, or a related technical field; equivalent work experience in information technology or information security may be considered

Preferred Certifications:
1. CompTIA A+
2. ITIL Foundation
3. Microsoft Certified Fundamentals (e.g., Microsoft 365)