/ Staff Forward Deployment Engineer 100% REmote

Job Title: Senior / Staff Forward Deployment Engineer (Ex Microsoft)

 

 

What You'll Do

· Embed with internal teams and external customers to understand their workflows, pain points, and goals — then design and deploy solutions that fit.

· Build production-quality code, integrations, and automations across AI/GenAI, data, and software platforms to solve concrete business problems.

· Prototype rapid prototypes and proofs-of-concept, iterate based on direct user feedback, and move them into reliable, scalable production.

· Integrate data pipelines, APIs, and third-party systems, handling the real-world messiness of enterprise environments.

· Partner with end users and stakeholders — running demos, gathering requirements, troubleshooting live, and translating technical concepts into business value.

· Feed recurring pain points and friction back to product and engineering teams to influence the core roadmap.

· Monitor and improve solutions for reliability, performance, and adoption after launch — you own outcomes, not just deliverables.

· Establish the playbooks, standards, and tooling for the FDE function, and mentor junior engineers as the team grows.

 

What You'll Bring

· Experience: 8+ years building and shipping software in production, including significant time owning complex, ambiguous projects end-to-end with minimal supervision.

· Technical depth: Deep, hands-on programming expertise (e.g., Python, JavaScript/TypeScript, Java, or Go), strong system design judgment, and fluency working across the full stack and with APIs.

· Platform fluency: Proven experience with data tools (SQL, pipelines, warehouses such as Snowflake/Databricks) and/or AI/GenAI tooling (LLMs, RAG, agentic workflows). You bring real breadth and adapt quickly to the right tool for the problem.

· Customer-facing track record: A track record of customer-facing or forward-deployed work — you've shipped solutions directly with end users, navigated enterprise complexity, and earned the trust of senior stakeholders.

· Leadership: You've led projects, set technical direction, and raised the bar for those around you — formally or informally.

· Communication: Exceptional written and verbal communication; you translate fluidly between deep technical detail and executive-level business value.

· Bias for action: You ship, learn, and iterate quickly at a high quality bar, and you bring order to ambiguous, fast-moving situations.

 

Nice to Have

· Experience deploying AI/ML or LLM-based solutions in an enterprise setting.

· Cloud experience (AWS, Google Cloud Platform, or Azure) and familiarity with CI/CD and containerization.

· Experience as a founding or early member of a new team or function.

· Telecommunications or large-scale enterprise data domain knowledge.