Technology Applications Lead

Triple Crown is a nationwide technology and engineering firm that connects top-tier talent with some of the most innovative companies in the world. Specializing in Hardware, Embedded, Software, and Mechanical engineering, we’re trusted by Fortune 500 companies and fast-growing startups to deliver highly skilled professionals.

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With five offices across the U.S. and a candidate-first approach, we move fast to meet the demands of today’s most complex projects. Our team is relationship-driven, results-focused, and passionate about helping engineers and clients thrive.

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Recognized as one of the largest and fastest-growing staffing firms in the industry, we’re proud of our bold, high-energy culture built on strong values, real collaboration, and unlimited growth potential.

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Technology Applications Lead

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Role Overview:

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The Technology Applications Lead coordinates the implementation, improvement, and effective use of Triple Crown’s business applications. This position manages assigned application projects, maintains the active project backlog, gathers business requirements, coordinates stakeholders and vendors, and supports successful user adoption.

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Working under the direction of the Director of Operations, the Technology Applications Lead develops a practical understanding of how applications, data, and related processes are used across the organization. The role identifies application gaps, evaluates potential improvements, and prepares recommendations for leadership consideration.

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The position provides day-to-day direction to the Project Coordinator and supports consistent project planning, documentation, communication, stakeholder coordination, and follow-through. The Technology Applications Lead establishes priorities, coordinates cross-functional execution, and promotes successful user adoption. As the role develops, it will assume increasing responsibility for vendor management, licensing, pricing, renewals, and commercial discussions.

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Key Responsibilities:

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Project Management

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• Coordinate and manage the active backlog of assigned technology and business application projects, from intake and planning through implementation, adoption, and closeout.
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• Manage assigned business application implementations and system enhancements, coordinating scope, schedules, resources, risks, and stakeholder activities.
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• Ensure projects maintain adequate documentation, timelines, and status reporting throughout their lifecycle.
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• Lead project meetings, coordinate stakeholders, establish ownership and deadlines, and ensure decisions and follow-up actions are completed.
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• Monitor project risks, issues, dependencies, and resource constraints; resolve routine barriers and escalate significant concerns with supporting information and recommended next steps.
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Business Application Analysis and Improvement

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• Develop and maintain a strong working knowledge of Triple Crown’s business applications, integrations, dependencies, users, and operational use cases.
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• Understand how teams rely on each application in practice, including critical workflows, business risks, workarounds, adoption challenges, and capability gaps.
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• Maintain application inventory and roadmap documentation and support leadership in evaluating and prioritizing application investments.
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• Gather information about application functionality, adoption, cost, integrations, supportability, vendor performance, risks, and business value to support leadership decisions.
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• Identify application gaps and improvement opportunities, research potential solutions, and prepare recommendations for leadership consideration.
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• Partner with data, finance, contracts, and other functional teams to confirm that applications and supporting processes remain reliable, effective, and aligned with business requirements.
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• Identify application-related risks and dependencies and coordinate appropriate mitigation or escalation.
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Business Partnership and Application Management

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• Build trusted working relationships with business leaders, subject-matter experts, and end users across the organization.
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• Facilitate discovery conversations for assigned projects to understand operational challenges, desired outcomes, existing processes, and business requirements.
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• Translate business needs into documented requirements, process-improvement opportunities, solution options, and supporting analysis.
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• Assess how proposed changes will affect teams, workflows, responsibilities, data, and customer or employee experiences.
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• Gather user feedback and adoption indicators after implementation and coordinate corrective actions when expected outcomes are not being achieved.
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Vendor Coordination

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• Serve as a primary operational contact for business application vendors and maintain productive, accountable vendor relationships.
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• Participate in recurring vendor meetings and ensure that issues, commitments, decisions, and follow-up actions are documented and resolved.
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• Monitor vendor performance, support responsiveness, product direction, and adherence to agreed service levels.
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• Escalate recurring or material vendor issues and coordinate resolution with internal stakeholders.
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• Support vendor evaluations, demonstrations, reference checks, due diligence, and solution-selection processes.
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• Develop increasing ownership of pricing, licensing, contract, renewal, and negotiation discussions, with appropriate coaching and organizational support.
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People Leadership

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• Provide day-to-day direction, coaching, and workload coordination to the Project Coordinator.
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• Provide guidance on project planning, stakeholder coordination, documentation, communication, and issue resolution.
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• Set priorities and manage workload across active projects, escalations that require cross-application or cross-department coordination.
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• Conduct regular one-on-one meetings, establish work expectations, provide feedback, and support professional development.
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• Assign and prioritize work based on organizational needs, project commitments, available capacity, and development opportunities.
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• Perform other duties and responsibilities as assigned.
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Qualifications and Skills:

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• 5+ years of relevant experience in business applications, technology-enabled projects, application portfolio management, or cross-functional operational initiatives.
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• Demonstrated experience managing multiple concurrent projects and competing stakeholder priorities.
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• Experience gathering business requirements and translating them into implementation plans, process improvements, or technology solutions.
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• Experience working with business users, technology teams, and external vendors.
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• Experience providing day-to-day direction, mentoring, or project leadership.
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• Strong analytical, organizational, communication, facilitation, and documentation skills.
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• Working knowledge of SaaS applications, integrations, data dependencies, and enterprise technology environments.
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• Bachelor’s degree or an equivalent combination of education and relevant experience.
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• Onsite/in person role.
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Triple Crown Consulting provides equal employment opportunities to all employees and employment applicants without regard to considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, and physical or mental disability, or any other classification protected by applicable local, state, or federal laws. Triple Crown Consulting does not tolerate discrimination in any aspect of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.