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Director, Engineering

ZoomInfo Technologies LLCBengaluru🇮🇳India

Quick overview

SeniorityLeader
Work modeHybrid
LocationBengaluru, India
NLPERPCustomer SuccessDeep LearningGPTPerformance ManagementRequirements GatheringSAPGenerative AIRESTSalesforceMachine LearningRAGZoomInfo

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.

What You'll do:

  • Partner with Finance Domain and Technology leaders to define strategy, vision and organizational roadmap
  • Previous hands-on experience and SME expertise on one or more application areas such as OM, Pricing, BRIM, RAR with understanding of ASC606.
  • Work cross-functionally with Executives and Bizops teams within the company to set the overall vision and strategy for ZoomInfo’s Enterprise Applications (SAP and Salesforce ecosystems)
  • Coordinate implementation of product and process improvements to deliver amazing customer experiences
  • Execute on the SAP ERP Implementation and manage the India SAP Delivery center
  • Represent the CE team in stakeholder and Executive meetings
  • Lead and grow a team of talented Engineers including career planning, performance management and exceptional coaching
  • Deep understanding of SAP domain along with SAP cloud platform architecture, SAP Security / GRC, and being able to provide oversight to ensure future scalability & flexibility of the platform.
  • Be a thought leader and enabler of new and emerging technologies to complement the current ERP technology solutions.
  • You will lead the Enterprise Apps AI Center of Excellence (CoE) team in conceptualizing, developing, and deploying impactful AI/ML solutions that revolutionize Enterprise processes. You will be accountable for the entire AI solution lifecycle – from ideation and requirements gathering to development, implementation, and ongoing support.
  • Architect AI solutions: Design AI applications, agentic systems, and software platforms that transform business processes across Enterprise Applications (Marketing, Sales, Finance and HR)
  • Build and deploy agentic systems in production: Design, code, and ship multi-agent workflows, RAG pipelines, tool calling, and AI-powered automation using modern GenAI frameworks, working with frontier models (GPT, Claude, Gemini).
  • Integrate AI into enterprise systems: Connect AI solutions to external systems using REST APIs, MCP (Model Context Protocol), and tools.
  • This role involves leading and supporting technically, a geographically diverse team located in the US and India.

What you bring:

  • 12+ years of relevant working experience, with at least 2+ years at the Director level
  • Minimum 5+ years of experience as a people manager
  • Bachelor’s degree in Engineering, business administration, organization development, communication or related discipline; MBA will be an advantage
  • Deep understanding of SaaS business and various application software
  • Experience having led large SAP Implementations from the front
  • Experience with ABAP/Fiori tiles, Basis admin from an architecture perspective
  • Experience in integrating ERP/SaaS systems using MuleSoft, Boomi or other middleware solutions.
  • Strong expertise in LLMs, Transformers, and modern GenAI, including fine-tuning, structured outputs, multi-agent orchestration, and model selection across frontier models (GPT, Claude, Gemini), balancing quality, latency, and cost.
  • Solid foundation in machine learning and deep learning, including neural network fundamentals, NLP, and core ML concepts.
  • Proven technical leadership and mentorship: led or technically guided engineers, coached juniors, and delivered through others.
  • Experience building and leading high performing product teams
  • Ability to effectively influence engineering approach and decisions
  • Excellent communicator and can apply effective influencing techniques to gain support for your team’s priorities across leaders and teams in the company
  • Experience in running RFP’s and selection process and present to Execs

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About us:

ZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

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