Why this role stands out
Leverage your expertise in TIRKS and transport network systems to drive critical improvements for a century-old technology leader, enjoying the flexibility of a remote role. This engaging 3-month contract offers a unique opportunity to make a significant impact on global connectivity while honing your advanced data science and leadership skills. Apply today to contribute to a mission of empowering individuals through digital access!
Quick overview
Job description
Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration: 3 Months
Required Skills & Experience
- Strong experience with TIRKS.
- Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services and systems
- High-level analysis and identification of unique, complex, or chronic issues in the Transport network
- Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
- In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
- In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
- High-level understanding of electrical transport, including T3, T1, and DS0
- Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
- Ability to read Circuit Layer Records and Complex Schematics/designs
- Able to facilitate, understand, and lead field ops, tech, voice, and NOC.
- Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
- Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts.
- Excellent communication skills
- Microsoft Office and Teams experience
- Able to manage and interact with people, keeping calls on track
- Project Management Certification preferred
- Facilitate multiple migration calls, schedule sessions, produce minutes, and circulate call summaries. Escalations should be processed promptly
- Subject matter expert in SONET and Digital Access Cross-Connect (DACS), including lower-level applications and associated technologies and configurations
- Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
- Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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