Service Delivery Manager

One of our Federal Government clients is looking for Service Delivery Manager in Canberra, Brisbane and Melbourne. We are looking for the following Skills/Experience:

• At least 5 years' experience in service delivery management including change management, incident management, and stakeholder relationship management.
• Manages the execution of business process improvements.
• Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation.
• Monitors service delivery channels and collects performance data.
• Assists with the specification, development, research and evaluation of service standards.

The next step is easy: If you are interested to discuss this position, you may send an email at or give us a call at for more information.

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