Salesforce Technical Lead

Job Title: Salesforce Technical Lead

Location: Houston, Texas (Onsite)

Employment Type: Contract

Role Overview

We are seeking an experienced and highly skilled Salesforce Technical Lead to lead the development and delivery of Salesforce solutions for enterprise Salesforce transformation initiatives. The ideal candidate will possess strong expertise across Sales Cloud, Service Cloud, Agentforce, Salesforce Administration, Integrations, and Solutioning, along with proven experience in stakeholder management and leading cross-functional teams.

This role requires a hands-on technical lead who can collaborate closely with business stakeholders, product owners, architects, and development teams to deliver scalable, secure, and high-performing Salesforce solutions aligned with business objectives.

Key Responsibilities

Technical Leadership

• Lead the Salesforce solutions.
• Provide technical mentorship to Salesforce developers, administrators, and offshore delivery teams.
• Establish development standards, best practices, governance frameworks, and code quality processes.
• Conduct design reviews, code reviews, and delivery assessments.

Salesforce Solution Design

• Design and implement solutions leveraging:
• Sales Cloud
• Service Cloud
• Lightning Web Development
• Agentforce
• Salesforce Customization
• Salesforce Configuration using Flows, Approvals, and Out of the Box functionality
• CRM Analytics (preferred)
• Translate business requirements into scalable technical solutions.
• Ensure solutions are aligned with Salesforce best practices and enterprise architecture standards.

Salesforce Administration & Platform Management

• Oversee Salesforce configuration, security model, profiles, permission sets, sharing rules, and data governance.
• Manage platform releases, deployments, and environment strategy.
• Ensure platform reliability, performance, and scalability.

Integration & Enterprise Architecture

• Design and implement integrations between Salesforce and enterprise systems using REST/SOAP, middleware Solutions.
• Define enterprise integration patterns and architectural standards.
• Ensure data consistency, security, and system interoperability.

Agentforce & AI Enablement

• Lead Agentforce implementation and adoption initiatives.
• Work with business stakeholders to identify AI-powered automation opportunities.
• Design conversational and productivity-enhancing experiences using Salesforce AI capabilities.

Stakeholder & Client Management

• Act as the primary technical point of contact for client stakeholders.
• Collaborate with business leaders, product managers, and IT teams to define roadmaps and priorities.
• Drive solution discussions, architecture workshops, and executive-level presentations.
• Manage stakeholder expectations and communicate project status effectively.

Delivery & Quality Management

• Ensure successful project delivery with high quality and adherence to timelines.
• Support estimation, planning, risk management, and release management activities.
• Partner with QA and business teams to ensure successful testing and deployment.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 8+ years of Salesforce implementation experience.
• 3+ years of experience in a Salesforce Technical Lead role.
• Strong understanding of Salesforce enterprise application landscapes.
• Excellent verbal and written communication skills.
• Experience working directly with business and executive stakeholders.

Preferred Qualifications

• Experience in Sales Operations, Customer Service, or Distribution domain.
• Salesforce Certified Administrator.
• Salesforce Certified Platform Developer I & II.
• Salesforce AI Associate / Agentforce Certifications.
• Experience with CRM Analytics and Data Cloud.