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Full time
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Service Alarm Technician

Securitas TechnologyQueens, NY🇺🇸United StatesPosted 8 Sept 2026

Why This Role Stands Out

As a Service Alarm Technician at Securitas Technology, you'll play a vital role in ensuring the reliability and performance of critical security systems for diverse clients, gaining valuable experience in a globally recognized company. This on-site position is ideal for meticulous problem-solvers passionate about technical challenges and dedicated to providing exceptional service, offering a solid foundation for career advancement within the security solutions industry. Join a world-leading team committed to making the world a safer place and contribute to impactful projects that protect businesses worldwide.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Queens, NY, United States
Posted
1 week ago
Microsoft Office

Job Description

Service Alarm Technician | Queens, NY, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a focus on safety and security, this established company leverages its expertise and technology to deliver comprehensive solutions. They are currently seeking a dedicated Service Alarm Technician to join their dynamic team.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues individually and as part of a team.
  • Execute preventative maintenance tasks for system fault identification and to maximize application availability.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications using a digital change control tracking system.
  • Produce comprehensive technical documentation for both technical and non-technical audiences.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
  • Experience with commercial fire alarm systems (e.g., Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens a plus).
  • NICET certification or State Fire License is preferred.
  • ESA Certified Alarm Technician and NTS Certified Service Technician certifications are preferred.
  • Working knowledge of network communications and IP addressing.
  • Strong working knowledge of Microsoft Office Suite.
  • Excellent problem-solving, analytical, and time management skills.

What's On Offer

  • Paid company training and tuition assistance.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Generous paid time off and educational assistance.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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