Manager of Case Management

• Location: Mequon, WI
• Facility: Columbia St. Mary’s Ozaukee
• Department/Specialty: Case Management
• Schedule: Day Shift l Full-time

• Manage assigned case managers, related activities and workflow to ensure effective and efficient patient care.
• Manage professional and clerical associates who work in case management, as well as tracking of the post-acute period and provision of disease management, and contracting with internal and external resources.
• Communicate with administration and medical staff in matters related to appropriateness of hospital admissions, discharge planning, and length of stay.
• Serve as content specialist for staff in the areas of utilization criteria, appeal and review process, and case management system documentation.
• Develop staff schedule and revise assignments daily to assure optimal unit coverage and distribution of workload within staffing standards. Cover on units as needed and serve as a resource for complex case management issues.

Licensure / Certification / Registration:

• One or more of the following required:
  • Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date.
  • Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.
• Case Manager credentialed from the American Case Management Association (ACMA) preferred.
• Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required.
• Masters Degree preferred.

Work Experience:

• 3 years of experience required.
• 1 year of leadership or management experience required.