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Full timeCustomer Service

Team Lead, India Contact Center

EntrataPune🇮🇳India

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationPune, India

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

A Supervisor is a vital member of the Leasing Center management team and plays a critical role in the overall success of the department.  This position serves as the primary leader, coach, and mentor to a team of Leasing Professionals, ensuring they deliver high-quality service and represent Entrata’s values in every interaction.  The Supervisor reports directly to an assigned Manager of the Leasing Center.

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