Change Manager

The Opportunity
We are working with a large, complex, multi-site organisation who is looking for a Change Manager to support a programme of business and operational change.The role will sit between operations, technology, process and people, taking change from programme delivery through to adoption within operational teams.It would suit someone comfortable working in an environment where change cannot simply be delivered through a purely Agile or Waterfall approach. You'll need to adapt your methodology depending on the workstream, stakeholder group and level of operational impact. You will be required to attend the site in Stockport approximately once a week.
In this role, you will:

• Lead the change approach across operational transformation initiatives.
• Assess the impact of new processes, systems and ways of working across operational teams.
• Develop and own change impact assessments, stakeholder maps, readiness assessments and implementation plans.
• Work closely with operational leaders, project/programme teams and technology stakeholders to translate programme activity into practical business change.
• Manage stakeholder engagement across both senior leadership and frontline operational environments.
• Support communications, training, mobilisation and business readiness ahead of go-live.
• Identify resistance, adoption risks and operational dependencies and put appropriate mitigation plans in place.
• Support delivery across a combination of Agile and Waterfall programmes, adapting the change approach accordingly.
• Track adoption and benefits following implementation rather than treating go-live as the end of the change process.
• Ensure changes are embedded into BAU operations with clear ownership and handover.

What you will Need to Succeed

• Strong experience delivering operational/business change, rather than solely technology change.
• Experience within a large, distributed or multi-site organisation.
• Strong working knowledge of both Agile and Waterfall delivery methodologies.
• Experience working across technology, operations and programme teams.
• Excellent stakeholder management, particularly with operational leaders and frontline teams.
• Experience taking change through impact assessment, readiness, implementation and adoption.
• A pragmatic, hands-on approach rather than someone operating purely at change-strategy level.

Experience in transport, logistics, infrastructure, utilities, manufacturing or another asset/operations-heavy environment would be particularly relevant.

What you Need to do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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