Concierge / Security Officer (Hospitality Venue - Upscale Lounge/Nightlife
Why this role stands out
This role offers a fantastic opportunity to be at the forefront of guest experience in an upscale hospitality setting, providing a dynamic environment where your strong communication and de-escalation skills will shine. You'll thrive here if you're a confident, observant individual with a passion for safety and a knack for maintaining a professional presence, ready to contribute to a reputable venue. Apply now to join a team dedicated to ensuring a secure and enjoyable atmosphere for every guest.
Quick overview
Job description
- Conduct bag checks and monitor entry to ensure guest safety
- Verify IDs and control access points as required
- Maintain a visible and professional presence at the entrance
- Greet guests while enforcing venue policies and safety standards
- Monitor crowd flow and report any suspicious or disruptive behavior
- Respond quickly and appropriately to incidents or concerns
- Work closely with management and staff to maintain a smooth operation
- Conduct visual inspections for prohibited items in accordance with venue policy
- De-escalate guest conflicts while maintaining professionalism and control
- Monitor intoxication levels and assist staff in maintaining a safe environment
- Enforce dress code and venue rules consistently and respectfully
- Support crowd control during peak hours, special events, and closing times
- Complete incident reports with accuracy and detail when necessary
- Coordinate with local law enforcement or emergency services if required
- Previous security, nightlife, or hospitality experience preferred
- Strong awareness, confidence, and ability to manage high-traffic environments
- Professional demeanor with the ability to be firm and respectful
- Excellent communication and conflict resolution skills
- Ability to stand for long periods and remain alert
- Ability to remain calm and composed in high-pressure, fast-paced environments
- Strong situational awareness and quick decision-making skills
- Comfortable enforcing rules and setting boundaries with guests
- Availability for late nights, weekends, and holidays (required)
- Ability to handle confrontational situations with professionalism
- Prior experience with ID verification and bag check procedures is a plus
- Must be at least 25 years old
- Must be authorized to work in the U.S.
- Background check required
- Weekend and evening availability required
Why Join Us:
- $18/hour competitive pay
- Fast-paced, engaging work environment
- Opportunity to grow within security and hospitality operations
- Work alongside a professional and supportive team
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