Quick overview
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Hilton Waikoloa Village is seeking a Female Spa Receptionist Attendant to join its team at a 62‑acre oceanfront resort on Hawaii’s scenic Kohala Coast, offering an immersive island experience. The property combines cultural elements, relaxing amenities, and unique opportunities like marine wildlife encounters. Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking.
The ideal candidate will have minimum one year of cash handling experience, six months of customer service experience and basic computer skills.
Classification: Full-Time
Shift pattern: Various – must be available to weekdays, weekends, and holidays.
Here's what you'll do during a typical day:
- Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
- Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
- Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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