Why This Role Stands Out
This hybrid Network Administrator role at Telos Corporation offers a unique opportunity to contribute to critical national security initiatives, developing your expertise in cyber and enterprise security within a highly reputable organization. If you are a skilled network professional with a security clearance who thrives in a collaborative environment and values excellent compensation and benefits, this position is an excellent next step in your career journey.
Quick Overview
Job Description
Job Description The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position will be based at Fort Huachuca, AZ.
Responsibilities: Telos is seeking a Network support Technician to support the US Army on the AGUN Program. The AGUN program is a highly demanding mission requiring expert technical and professional support to sustain the Army's global wide area network and security infrastructure. The selected candidate will support network migration, operations, and maintenance activities while ensuring the availability, performance, and security of the Army's enterprise network.
This role includes resolving service tickets, implementing approved network changes, supporting operational workflows, and collaborating with technical teams to maintain and improve network performance across a global environment. Primary Responsibilities
- Support 24x7x365 AGUN operations and provide updates to the Global Cyber Center (GCC) to facilitate command and control of the AGUN network.
- Execute standard network policy and configuration changes, including common remediation activities and pre-approved operational workflows.
- Manage, triage, track, and update workflows and service tickets within JIRA Service Desk and other IT Service Management (ITSM) ticketing platforms.
- Provide situational awareness and status updates regarding ticket resolution and operational activities as directed by the GCC.
- Escalate incidents and service requests to higher-tier support teams when required.
- Collaborate with stakeholders and technical teams to perform legacy environment discovery, assess current capabilities, and support network modernization initiatives.
- Provide Tier II operational support for the Army's global network infrastructure.
- Analyze network performance and identify optimization strategies to improve capacity, reliability, and operational effectiveness.
- Assist in troubleshooting and resolving complex network issues across geographically dispersed enterprise environments.
- Support network migration, integration, and operational sustainment activities.
- Bachelor's degree with 4+ years of relevant experience, or Master's degree with 2+ years of relevant experience. Additional directly applicable experience may be considered in lieu of a degree.
- Active DoD IAT Level II certification (e.g., Security+) or higher prior to start date.
- Must obtain and maintain an approved Computing Environment (CE) certification applicable to the supported technology environment within six (6) months of hire.
- Demonstrated experience supporting Cisco SD-WAN environments.
- Knowledge of Software Defined Networking (SDN) concepts and technologies.
- Experience with virtualization technologies, including VMware.
- Experience supporting Red Hat Enterprise Linux environments.
- Hands-on experience with InfoVista network performance management tools.
- Experience working with two or more of the following network technologies:
- Cisco DNA Center / Prime
- Juniper Networks
- Palo Alto Networks
- Dell Networking
- Junos Space
- AppGate
- Experience utilizing IT Service Management (ITSM) ticketing tools.
- Strong understanding of networking concepts, protocols, and technologies, including:
- LAN/WAN
- BGP
- TCP/UDP
- IPSec
- VPNs
- Layer 2/Layer 3 Routing
- Firewalls
- SFTP
- SSH
- SCP
- SNMP
- NTP
- Demonstrated ability to troubleshoot and resolve complex network issues in a team-oriented environment.
- Strong written and verbal communication skills.
Preferred Qualifications
- Cisco Certified Network Professional (CCNP) certification or equivalent.
- Experience with Linux shell scripting.
- Experience with GitLab source control and CI/CD pipeline development.
- Experience using JIRA and Confluence.
- Experience with NetSecOps technologies, including Salt, Git, Ansible, Terraform, Puppet, and network element management tools.
- Experience with Network Performance Management solutions, including SNMP, NETMON, and LiveAction.
- Experience with two or more of the following technologies:
- NetFlow
- Elastic
- Kafka
- Grafana
- Prometheus
- Nexus Repository
- Experience designing, optimizing, and supporting complex geographically dispersed enterprise networks.
- Knowledge of U.S. Army network security requirements and enterprise network infrastructure operations.
Similar jobs
- OR
Principal Core Infrastructure Engineer
Oracle Corporation
Nashville, TN🇺🇸$114.6k - $234.6k/yrHybrid3 days agoOracleTechnology - NS
VP of Research, Machine Learning (ML), Artificial Intelligence (AI) Required, Work From Home - M
Next Step Systems
United States🇺🇸Remote1 week agoMachine LearningPyTorchPythonTechnology - KP
Short Hour IT Support Specialist
NewKaiser Permanente
Honolulu, Hawaii🇺🇸Hybrid5 minutes agoSQLAWSAzureTechnology - AM
IT Support Engineer I
NewAmazon
San Diego, California🇺🇸Hybrid5 minutes agoShellTCP/IPActive Directory+3Technology - KP
IT Consultant V, Governance Risk and Compliance
NewKaiser Permanente
Greensboro, North Carolina🇺🇸Hybrid5 minutes agoSOC 2HIPAATechnology - AM
IT Support Associate II
NewAmazon
Sparrows Point, Maryland🇺🇸Hybrid5 minutes agoShellTCP/IPActive Directory+4Technology