Systems Administrator I

Wenco International Mining Systems ( ), a subsidiary of Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations.

Reporting to the IT Director, the Systems Administrator role is responsible for the secure operation, maintenance, and administration of end-user systems and cloud services. They will operate in a cloud-first, security-focused environments aligned with ISO 27001 controls and ensure confidentiality, integrity and availability (CIA) with full audit traceability.

Key Deliverables and Responsibilities

• Provide Tier 1-2 support and manage ITSM tickets with SLA adherence
• Maintain audit-ready documentation and contribute to knowledge base
• Administer Microsoft Entra ID (MFA, Conditional Access, SSO)
• Manage onboarding/offboarding and perform access reviews
• Support privileged access management and RBAC enforcement
• Monitor and remediate non-compliant devices
• Support Microsoft 365 (Exchange, Teams, SharePoint)
• Support security operations (Defender alerts, incident triage)
• Administer backups and perform restore testing
• Execute change management procedures with approvals
• Maintain asset lifecycle and inventory tracking
• Develop PowerShell automation scripts
• Produce audit evidence and support compliance activities

Experience and Knowledge

• Bachelor of Information Technology or relevant work experience
• 2+ years Helpdesk / SysAdmin experience
• Microsoft 365 and Entra ID administration
• Windows and Active Directory fundamentals
• Basic networking knowledge
• Backup solutions (Veeam or equivalent)
• Basic PowerShell scripting

Security and Compliance

• Understanding of MFA, Conditional Access, least privilege
• Patch and vulnerability management
• Security monitoring and incident response basics
• ISO 27001 awareness preferred

Skills and Abilities

• Ability to work independently & in a team environment with strong interpersonal skills
• Ability to learn, understand, and apply new technologies
• Strong written and verbal communication skills
• Highly self-motivated and able to follow instruction
• Strong technical, analytical and problem-solving skills

Wenco is an Equal Opportunity Employer.

Disclaimer

The information in this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is not intended as an employment contract. Job descriptions are subject to change, which may not necessarily affect compensation.