Manager, People & Culture

Job Description:

Copia is seeking a Manager, People & Culture to lead the curation, development, and facilitation of internal training programs as Copia scales. This role also drives onboarding, helps manage core HR administration, and supports culture & engagement programs, while helping field employee HR questions. The ideal candidate is a confident facilitator who partners with the Sr. Director, People & Culture to design and roll out training, onboarding, policy, and performance processes as those programs are built out. This role requires genuine comfort with ambiguity and a builder's mindset — someone energized by creating structure, rather than someone who needs an established playbook to do good work.

The Manager, People & Culture will report directly to the Sr. Director, People & Culture working cross-functionally with all internal teams in an individual contributor capacity.

Key Responsibilities:

• Curate, develop, and facilitate internal training programs and career pathways including live/virtual facilitation, tools like LinkedIn Learning, and identifying external resources or consultants as needed
• Lead onboarding end-to-end and continuously improve the process as headcount grows
• Manage day-to-day HR administration to include file audits, compliance documentation, and HRIS accuracy, helping build and maintain the repeatable processes behind it as the function matures
• Serve as one of the team’s day-to-day points of contact for employee HR questions, triaging issues and partnering with the Sr. Director on more complex matters
• Support the oversight of Employee Resource Groups (ERGs) and internal committees
• Own Copia’s social media presence and recognition system administration, supporting culture, recognition, and engagement efforts across a multi-office team
• Partner with the Sr. Director on benefits administration, policy development, job description development, and training & development, helping translate strategy into workable process
• Provide Talent Acquisition support as needed, helping the team with the recruiting process

What We Look For:

• Confidentiality is non-negotiable, paired with the ability to approach sensitive employee issues with curiosity, empathy, and neutrality
• A genuine sense of fun and creativity as “having fun” is one of our core values
• Ability to communicate effectively in verbal and written correspondence
• Highly driven with creative thinking, problem-solving, integrity, and strong work ethic
• Proactive mindset with the ability to thrive in a fast-paced, dynamic environment
• Demonstrated collaborative partnerships with peers, management, and vendors
• Resourcefulness and polite persistence
• Genuine flexibility and patience to move between structured HR administration and undefined

Minimum Qualifications:

• 5+ years of professional experience in an HR generalist capacity
• Bachelor’s degree in Psychology, Human Resources, or a related field
• Proven experience with Microsoft Office, HRIS software, and Applicant Tracking Systems
• Ability to work in the Lake Oswego, OR office a minimum of 3 days per week
• Ability to travel up to 25%
• Applicants must be authorized to work in the United States without employer sponsorship