Sales Manager

Job Title

Sales Manager
Location-Type:
Onsite in NYC (Midtown)
Start Date Is:
ASAP
Duration:
Permanent, Direct Hire
Compensation Range:
$100-120K + Quarterly Performance Bonus
Benefits:
Eligible for Health, Dental, Vision, 401K, PTO
Must be authorized to work in the U.S. This position is not eligible for sponsorship
.

Job Description

Our client, a high-growth financial services startup specializing in merchant cash advance and business debt relief, is seeking an experienced Sales Manager to lead and grow their sales team. This is a hands-on management role reporting directly to the CEO at a lean company doing roughly $12M annualized and profitable. The environment sits in a sweet spot between startup and established business: not corporate, but no longer scrappy day-one startup either. The ideal candidate is a structured, authoritative people manager who stays in the details of every deal, coaches reps to close, and holds a team accountable in a fast-paced, deal-driven sales environment.

Day-to-Day Responsibilities

Manage and coach a team of about 6 direct reports
Know the status of every deal on the floor at all times and stay closely involved in individual deals
Regularly listen to live and recorded calls, identify issues, and coach reps on how to close
Run daily and weekly pipeline management and morning pipeline review meetings
Track rep performance, activity metrics, conversion, speed-to-lead, and lead lifecycle using provided dashboards
Recruit, hire, and manage sales personnel
Jump in on customer calls as needed for escalations
Take control of the room, hold reps accountable, and address performance issues directly
Handle team issues and personality dynamics directly, escalating to the CEO only when necessary, as autonomy is expected
Manage varying personalities and egos across the team, keeping the group cohesive and focused
Lead team meetings with energy, keeping reps motivated and engaged for the next day and the next deal
Report performance and team updates back to leadership with precision and detail

Minimum Requirements

Direct sales management experience in merchant cash advance, business debt, or commercial lending, with a strong understanding of the complex, multi-step sales cycle involved in working with business owners
Proven, long-standing sales management experience (the more senior, the better)
Demonstrated success managing and developing a sales team, with the ability to quantify specific impact on team performance and growth (for example, "grew team from X to Y reps over Z years, " with specifics on what changed and how you contributed)
Strong experience with pipeline management and sales dashboards/CRM (Salesforce)
Detail-oriented, with the ability to speak precisely to rep-level KPIs and metrics
Strong interpersonal skills with a proven ability to manage different personalities and egos within a team
Strong presence and the ability to command respect from a team spanning a wide age range
Comfortable operating with autonomy and going with the flow in a lean, fast-moving environment
Motivational leadership style, able to energize a team without needing to be the most "captivating " personality in the room

Preferred Qualifications

Experience with MCA relief, business debt settlement, or alternative business lending, including an understanding of how business owners evaluate and decide on these solutions
Experience managing remote or hybrid sales team members
History of promotion or expanded scope within a previous sales management role