Service Technician I

Service Technician I | Waterbury, CT, United States | On-site This employer is a world-leading provider of integrated security solutions, safeguarding businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, this organization leverages technology and expertise to deliver unparalleled safety, security, and health solutions. They are recognized for their extensive portfolio of security systems and their dedication to long-term client relationships. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application and system issues both individually and as part of a team. • Execute preventative maintenance tasks to maximize system availability and identify potential faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications through a digital change control tracking system. • Produce clear technical documentation for system deployments. What You'll Need • High School diploma or equivalent. • A C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License. • Experience installing and troubleshooting low voltage equipment. • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Working knowledge of network communications and IP addressing. • Strong written, verbal, problem-solving, and analytical skills. What's On Offer • Paid company training and educational assistance programs. • Comprehensive benefits package including medical, dental, vision, and life insurance. • 401K with a 60% match up to 6% of salary. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!