Quick Overview
Job Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
A successful candidate will be a key part of the Workforce Planning and Analysis team within the Universal Studios Hollywood Finance organization. They will have broad visibility and exposure to all departments of the park and to senior leadership as part of this important business priority. Specifically, the role will play a lead role in the Labor Forecasting (roster/hiring planning) process and bring data analysis and reporting capability broadly to operations management and to the Labor Support team. When successful, these contributions will help deliver the key USH business objectives of driving employee satisfaction, through optimizing labor utilization, scheduling consistency, new hire training, and hiring targets
Labor Forecasting
- Owner of hiring plans for USH. Partners with Industrial Engineering, Theme Park departments, HR Staffing and Learning & Organizational Development teams to understand and model business labor needs, budget, and corresponding hiring targets for all departments and for all seasons
- Analyze current staffing levels, attrition, availability, transfers, terminations, and anticipated business demand to help set hiring targets by department gain alignment to the recommended plan
- Partner with HR staffing team to execute and be accountable to the plan within their hiring timing and capacity constraints
- Thoroughly understand the drivers of Team Member utilization, quantify/measure them and then identify and execute initiatives to increase utilization and therefore reduce hiring
- Support the labor schedulers to operationally execute the initiatives and strategies behind utilization, including reporting, tools and other support
Analytics and Reporting
- Help identify the key performance indicators for WP&A across all groups and build corresponding analysis/reporting
- Analyze past and current performance to provide a baseline for schedule quality and collaborate with department leadership to define future improvement goals
- Leverage systems and available data to create and manage real-time tracking and evaluation of weekly schedules to enable labor utilization and consistency improvement targets
- Identify and recommend key steps to improve performance, based on data analytics
Qualifications/Requirements:
- Bachelor’s degree in business/accounting/finance or related field with 3 plus years Finance experience with progression.
- Interested candidates must submit a resume/CV through nbcuni.careers.com to be considered.
- Willing to work in Universal City and work overtime, and/or on weekends with short notice
- Willing to submit to a background investigation and have unrestricted work authorization to work in the United States
- Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.
Desired Characteristics:
- Strong problem-solving and project management skills
- Excellent analytical abilities are required, including advanced Excel skills
- SAP and/or Power BI knowledge a plus
- Interpersonal and leadership capability with ability to influence diverse/cross-functional teams
- Ability to manage multiple priorities, work independently, and communicate clear recommendations to cross functional partners / leadership.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 - $95,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
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