Service Technician I

Service Technician I | Simsbury, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a presence in 40 countries and a large, dedicated team, they focus on making the world a safer place and delivering an unparalleled client experience through their extensive knowledge and advanced technology.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both individually and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, such as managing user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Familiarity with network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication abilities.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided for work-related tasks.

Apply via Haystack today!