Cafe Team Manager

More about the role

Our Cafés are the welcoming heart of our stores, offering local shoppers a warm meal, a quick coffee, and a friendly place to connect. As Café Team Manager, you’ll lead the team to deliver an exceptional hospitality experience, ensuring every guest enjoys great food, fast and friendly service, and a clean, comfortable dining environment.

In this role, you’ll be on hand to:

• Put hospitality first: Inspire your team to deliver outstanding guest service, actively listening and responding to customer feedback, handling escalations smoothly, and ensuring top availability across our menus.
• Lead and develop your team: Coach, train, and support your café colleagues - building confidence in food hygiene, menu knowledge, and service routines while recognising great work and managing people routines effectively.
• Maintain high food safety and hygiene standards: Role model and embed Safe & Legal working practices across front and back of house, maintaining high hygiene ratings and keeping the café pristine and audit-ready.
• Run efficient, commercial operations: Plan rosters weeks in advance to manage the labour budget, optimise peak-time service, control waste and costs, and keep day-to-day opening and closing routines running like clockwork.

We value your hard work and commitment, and in return, we provide:

🌴 Generous holiday entitlement

🛒 15% discount in our supermarkets and convenience stores from the day you join us

💳 Additional 10% discount card for a friend or family member

🚀 Genuine career progression and development opportunities - read more about our Leadership School here

🍏 Subsidised in-store cafe or shop floor ranges

🚗 Free parking

💰 Competitive pension and life assurance

🩺 Healthcare / Wellbeing benefits including Aviva Digital GP

🛍️ 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

🐶 Optional payroll charity donations

👪 A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

Whether you’re an experienced hospitality or catering manager or a team leader ready to take the next step, if you have a passion for food service and people leadership, we’d love to hear from you.

You'll be the kind of person who:

• Leads and steps up with confidence: Has hospitality or food-service experience, taking initiative to solve problems, delegate during busy trade, and make sound operational decisions.
• Coaches and empowers teams: Skilled in building positive working relationships, communicating priorities clearly, and developing team capability through on-the-job coaching and training.
• Organises and delivers with care: Confident planning rota schedules to match peak customer demand, hitting budget targets, and keeping shifts running smoothly under pressure.
• Champions standards and safety: Holds strong knowledge of food hygiene and safety standards, taking pride in running a compliant, spotless, and welcoming café.

More about us

Starting as a Bradford market stall, we are proud to be the Yorkshire retailer now serving over 11 million customers nationwide each week. We’re unique: both foodmakers and shopkeepers, processing our own fresh produce and preparing more food in-store than any other supermarket.

We offer real opportunities to build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you.

Morrisons is a place where you can be yourself, feel valued, and have a true sense of belonging. We are proud to be an equal opportunities employer and welcome applications from people from all walks of life, as we strive to build a workforce that truly represents the communities we serve.

We are also a Disability Confident Employer, which means we're committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments, please let us know when you submit your application and support will be provided wherever it’s required.