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DevOps Support Engineer - L1

Vision SquareMcLean, VA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationMcLean, VA, United States
DockerGitAWSSplunkAnsibleBashGoogle CloudGrafanaJenkinsPowerShellPrometheusPythonTerraformAzureKubernetesCI/CDLinuxITIL

Job description

Location - McLean, VA
Role - DevOps Support Enginee - L1
Experience - 3 To 6
Job Description

We are looking for an experienced DevOps Support Engineer to support, maintain, and troubleshoot enterprise applications and infrastructure. The ideal candidate will have hands-on experience with DevOps tools, CI/CD pipelines, cloud infrastructure, automation, production support, and incident management.

Responsibilities

  • Monitor and support applications, infrastructure, and production environments.

  • Troubleshoot and resolve application, deployment, and infrastructure issues.

  • Support CI/CD pipelines and automated build and deployment processes.

  • Work with DevOps tools such as Jenkins, Git, Docker, and Kubernetes.

  • Assist with cloud infrastructure and configuration management.

  • Automate routine operational tasks using scripting languages such as Python, Bash, or PowerShell.

  • Monitor system performance, logs, alerts, and application availability.

  • Participate in incident management, root cause analysis, and problem resolution.

  • Collaborate with development, QA, infrastructure, and security teams.

  • Maintain operational documentation and follow established change management procedures.

Required Skills

  • Experience in DevOps, production support, or infrastructure support.

  • Hands-on knowledge of Linux/Unix systems and troubleshooting.

  • Experience with CI/CD tools such as Jenkins and Git.

  • Knowledge of Docker and Kubernetes.

  • Scripting experience with Python, Bash, or PowerShell.

  • Understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform.

  • Experience with monitoring, logging, incident management, and root cause analysis.

  • Strong troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

  • Experience supporting enterprise or financial services applications.

  • Knowledge of Infrastructure as Code tools such as Terraform or Ansible.

  • Familiarity with ITIL processes, change management, and production release support.

  • Experience with monitoring tools such as Splunk, Grafana, or Prometheus.

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