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Ivanti Developer - No C2C

Purplejack Technologies LLCAtlanta, GA🇺🇸United StatesPosted Sep 30, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Atlanta, GA, United States
Posted
5 days ago
SQLScrumAgileJavaScriptJiraREST

Job Description


.Collaborate with business users and technical stakeholders to understand, document, and translate requirements into scalable ITSM solutions.
.Configure, customize, and enhance Ivanti workflows, business rules, forms, layouts, business objects, dashboards, reports, and automation.
.Develop and support Service Request, Service Catalog, Incident, Change/Release, and Knowledge Management modules and related platform capabilities.
.Build and support integrations using REST APIs/JSON and other supported integration methods; troubleshoot data, workflow, and platform issues.
.Develop service-management reporting, analytics, and operational dashboards; use SQL for reporting and troubleshooting, with SSRS experience preferred.
.Prepare and maintain technical documentation, including configuration documentation, workflow diagrams, deployment instructions, and change/release notes.
.Support system testing, User Acceptance Testing (UAT), demonstrations, environment promotion, production deployment, post-production validation, and support.
.Participate in Change Advisory Board (CAB) activities and take ownership of ITSM platform change requests through implementation and closure.
.Work closely with PM, BA, QA, and development team members in an Agile/CI/CD delivery model, including two-week sprint cycles and coordinated module development.
.Perform other assignments as required.

Requirements

  • 2+ years experience configuring, developing, or supporting an enterprise ITSM platform
  • 2+ years experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus (at least one of these platforms may be considered in lieu of Ivanti exp)
  • 2+ years experience with Agile/Scrum, CI/CD, or DevOps
  • 2+ years JavaScript experience
  • 2+ years SQL experience
  • 2+ years REST APIs/JSON experience
  • 2+ years understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management

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