Quick overview
Job description
The Cage Cashier is responsible for safeguarding company assets while adhering to all company policies, departmental procedures, and applicable gaming regulations. This role requires a commitment to delivering exceptional customer service and maintaining accuracy in all financial transactions.
- Provide courteous and efficient customer service in accordance with established standards.
- Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
- Perform all cage functions with precision, including but not limited to:
- Establishing and verifying customer credit lines.
- Communicating credit information to appropriate personnel.
- Executing pit fills and credits seamlessly.
- Collaborate effectively with team members within the department and across other departments to ensure smooth operations.
- Maintain compliance with all internal controls and regulatory requirements.
- Must be able to execute all cage cashier functions to include but not limited to:
- Cage Marker issuance/redemption
- Front Money Deposits/Withdrawals
- Customer Incentives
- Title 31
- R/S ticket redemptions
- Answer telephones
- Travelers' checks
- Issue Total Rewards cards
- Wire transfers
- Casino Credit Applications
- Self-Redemption units
- Chip redemptions
- Check Cashing
- Credit Card Cash Advance
- Coupon redemption
- Fast Cash redemption
- Numerous bank accountabilities
- Foreign currency
- Foreign chips
- Must be at least 21 years of age
- Be able to obtain a Nevada Gaming License
- Be able to obtain a Sheriff’s card
- Ensure excellent guest service.
- Always present oneself as an example of excellence to the department
- Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
- Protect company assets.
- Supports cross-departmental needs as required.
- Must have manual dexterity and coordination to operate office equipment to include but not limited to 10 key adding machines, PC computers, fax machine, photocopy machine.
- Must be able to read, write, speak and understand English.
ADDITIONAL REQUIREMENTS
- Must be able to stand for long, extended periods of time.
- Must be able to lift to 35 pounds.
- Must be able to push/pull heavy carts on the casino floor.
- Must be able to bend, reach, kneel, twist, and grip items while working at the assigned area.
- Must be able to respond to visual and aural cues.
- Must be able to work in moderate to loud noise conditions.
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