Account Manager, Programmatic Retail

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

ABOUT YOU

As an Account Manager, Programmatic, you will support the execution and optimization of programmatic campaigns within our retail vertical. You’ll work closely with Account Leads, Coordinators, and cross-functional teams to deliver high-quality work, drive performance, and ensure strong client satisfaction. You bring a mix of strategic thinking, operational excellence, and a proactive, solutions-oriented mindset.

JOB RESPONSIBILITIES

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

QUALIFICATIONS

• 2+ years of programmatic media experience, ideally across CTV, Display, and Video; exposure to Native, Audio, or OOH is a plus.
• Hands-on experience in retail marketplaces such as Amazon, Walmart, Target, or Best Buy.
• Proficiency in major DSPs (TTD & DV360 preferred) and familiarity with Ad Servers.
• Strong analytical, problem-solving, and communication skills.
• Experience training or guiding junior team members is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

WHAT IMPRESSES US

• Experience in supporting campaign management in Google Ads (GDA and YouTube) and/or Amazon DSP
• Comfort with advanced functions in Excel and/or Google Sheets functions
• Proactivity, creativity, and enthusiasm; demonstrating you’re eager to roll up your sleeves and be hands on, learn, and grow
• An exceptional eye for detail
• Love for working with numbers and uncovering trends

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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Role Ref Number: 7816