Spa Sales and Customer Service Associate

Benefits: Contests Employee rewards program/employee referral bonus KinderCare Childcare Discounts Free uniforms Opportunity for advancement Training & development Bonus based on performance Company parties Employee discounts Flexible schedule Guest Experience & Membership Sales Associate Earn $15-$16/Hour + Membership Commissions + Bonuses

Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine. Why You'll Love This Role Competitive hourly pay: $15-$16/hour Membership sales commissions Monthly bonus opportunities Flexible full-time and part-time schedules Employee discounts on spa services and products Referral bonus program Fun team contests and incentives Professional, positive work environment Advancement opportunities within a growing company What You'll Be Doing: Greeting guests and creating an exceptional first impression Scheduling appointments and managing the spa calendar Answering incoming calls and assisting clients with questions Introducing guests to membership options and spa services Promoting gift cards, upgrades, and wellness programs Supporting member retention through outstanding customer service Maintaining a clean, organized front desk environment Assisting with daily spa operations as needed What Makes You a Great Fit? Retail, hospitality, fitness, membership, or sales experience preferred Comfortable discussing memberships and asking for the sale Strong communication and customer service skills Friendly, outgoing, and confident personality Ability to multitask in a fast-paced environment Dependable, professional, and team-oriented If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

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