CRM Developer, Sales Operations

Position Overview:

The CRM Developer, Sales Operations will be responsible for the customization, development, and integration of MSE’s Salesforce CRM platform for the purposes of sales support and revenue generation. This role will implement scalable Salesforce solutions using the right combination of declarative configuration and custom-coded solutions, using Salesforce proprietary languages and tools including Apex, Aura, LWC, SOQL, etc.

Are you a skilled Salesforce developer who is passionate about music, sports, and live entertainment? Apply today! We'd love to hear from you!

Responsibilities:

• Design, develop, test, and maintain custom Salesforce solutions, including Apex triggers and classes, legacy Aura Components, Lightning Web Components, batch/queueable/scheduled jobs, and custom metadata.
• Write secure, reusable, testable codes with appropriate test coverage, error handling, logging, and performance optimization.
• Build and maintain integrations using Salesforce APIs, External Client Apps, Platform Events, Change Data Capture, External Services, Named Credentials, OAuth, middleware and related integration patterns.
• Monitor and resolve technical debt, performance issues, failed jobs, integration errors, security risks, deprecated features, and Salesforce release impacts.
• Ensure the Salesforce organization is aligned with platform requirements, including API versions, governor limits, test coverage, release readiness, security settings, data access controls, and deployment standards.
• Resolve production issues, perform root cause analysis, implement lasting fixes, and document resolution patterns.
• Maintain system documentation, including object models, automation inventory, integration maps, deployment runbooks, environment diagrams, and AI/code-generation standards.
• Other duties as assigned.

Minimum Qualifications:

• 2+ years of Salesforce development experience.
• Practical working knowledge of Apex, LWC, SOQL, Javascript, HTML, CSS, and JSON.
• Experience with Salesforce integrations using REST APIs, SOAP APIs, Bulk APIs, External Client Apps, Platform Events, Change Data Capture, OAuth, Named Credentials, or other middleware.
• Excellent written and verbal communication skills.
• Ability to work with both technical and business stakeholders.

Pay Range: $100k- $125k USD

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.