Quick overview
Job description
Role summary
The onsite Spotfire Administrator owns the platform and works directly with Western Digital business and IT stakeholders. The role covers environment health, governance, upgrades, security, and L3 escalation support.
Responsibilities
Install, configure, upgrade, and patch Spotfire Server, Node Managers, Web Player, and Automation Services across Dev, Test, and Prod.
Manage Spotfire database, licensing, and library structure, including folder permissions, groups, and roles.
Configure authentication and authorization (LDAP/Active Directory, SSO via SAML/Kerberos).
Set up and maintain data connections and information links (e.g., Oracle, SQL Server, Snowflake, Teradata, Hadoop).
Tune performance (caching, scheduled updates, node and memory configuration) and resolve slow-load and capacity issues.
Manage deployments and promotion of analyses and configurations between environments using the Deployment Toolkit and CLI.
Monitor the platform with logs, alerts, and health checks. Run root-cause analysis on incidents as L3.
Define governance standards and best practices, and train and advise developers and power users.
Maintain backup, recovery, and DR procedures, and keep runbooks and documentation current.
Coordinate with the offshore admin on handover, change windows, and escalations.
Required skills
Hands-on Spotfire Server administration (v12.x or later preferred).
Strong Windows Server and/or Linux administration.
Experience with SQL and relational databases supporting Spotfire.
Scripting (PowerShell/Shell/Python) for automation.
Knowledge of SSL, SSO, and enterprise security practices.
ITSM tool experience (ServiceNow or similar), plus incident, change, and problem management.
Strong communication and stakeholder management.
Nice to have: Spotfire Statistics Services (TERR/Python), Iron Python scripting, cloud hosting (AWS/Azure), and exposure to semiconductor, manufacturing, or storage-industry analytics
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