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ServiceNow Developer (Journeyman) – Now Hiring!! with Security Clearance

SOFTACTMacdill AFB, FL🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeEmployee
Work modeHybrid
LocationMacdill AFB, FL, United States
Microsoft OfficeJavaScriptProject ManagementITIL

Job description

JOB TITLE: ServiceNow Developer (SOCOM)
Reports to: Lead Developer JOB DESCRIPTION: The ServiceNow Developer is responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery.

Primary Responsibilities

  • Design, develop, and implement technical solutions on the ServiceNow platform.
  • Lead and execute configuration, customization, and maintenance tasks.
  • Collaborate with stakeholders to gather and analyze requirements, propose solutions, and ensure alignment with business objectives.
  • Develop and maintain integrations with third-party systems and applications.
  • Design and implement ServiceNow workflows, forms, reports, and dashboards.
  • Conduct system testing and performance tuning to maintain optimal system performance.
  • Provide technical leadership and mentorship to junior developers.
  • Ensure compliance with best practices, standards, and security measures.
  • Participate in periodic travel as required. Qualifications and Education
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
  • 2+ years of experience in ServiceNow development, configuration, and administration
  • Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines
  • Experience with IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Service Catalog, and other ServiceNow modules
  • Strong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization
  • Experience integrating ServiceNow with other platforms
  • ServiceNow Certified System Administrator (CSA)
  • Proficiency in Microsoft Office Suite Preferred Qualifications
  • ServiceNow Certified Application Developer (CAD)
  • Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)
  • Experience with ServiceNow Orchestration and Integration Hub
  • Knowledge of ITIL framework principles and practices Clearance
  • None required; Secret Clearance preferred.

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