Product Owner Store Systems (Retail)

Job Title: Product Owner – Store Systems (Retail)

Location: Irving, TX (Onsite – 5 Days/Week)

Duration: Long term

Pay rate: $55/hr. - $60/hr. on W2

Job Summary:

We are seeking an experienced Product Owner with a strong background in Retail Store Systems to join our team supporting 7-Eleven through Infosys. The ideal candidate will have extensive experience working in retail environments, managing store technology products, gathering business requirements, and collaborating with cross-functional teams to deliver high-quality solutions. This role requires excellent stakeholder management skills and the ability to drive product strategy from concept through implementation.

Key Responsibilities:

• Own and manage the product backlog for Store Systems initiatives.
• Collaborate with business stakeholders, store operations teams, and technology teams to define product vision, roadmap, and priorities.
• Gather, analyze, and document business requirements and translate them into clear user stories with well-defined acceptance criteria.
• Prioritize features and enhancements based on business value, customer needs, and organizational goals.
• Work closely with Scrum teams during sprint planning, backlog grooming, sprint reviews, and retrospectives.
• Serve as the primary liaison between business users and development teams to ensure successful product delivery.
• Ensure Store Systems solutions align with operational processes and improve in-store customer and associate experiences.
• Coordinate testing activities, User Acceptance Testing (UAT), and production deployments.
• Monitor product performance and gather user feedback to drive continuous improvements.
• Identify risks, dependencies, and blockers while working with stakeholders to resolve issues promptly.
• Support product releases and communicate updates across business and technical teams.

Required Qualifications:

• 6+ years of experience as a Product Owner, Product Manager, or Business Analyst in a retail environment.
• Strong experience working with Retail Store Systems.
• Solid understanding of retail business processes and store operations.
• Experience working in Agile/Scrum development environments.
• Strong expertise in writing user stories, defining acceptance criteria, and managing product backlogs.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience with Agile tools such as Jira, Azure DevOps, or similar.
• Ability to prioritize competing business needs and manage multiple initiatives simultaneously.

Preferred Qualifications:

• Experience supporting convenience retail, grocery, or large-scale retail organizations.
• Knowledge of Point of Sale (POS), Store Inventory, Pricing, Promotions, Loyalty, Store Operations, or Workforce Management systems.
• Experience integrating Store Systems with enterprise platforms.
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
• Experience working with distributed or offshore development teams.