Quick overview
Job description
As Commissioning Supervisor, you will sit at the intersection of technology, infrastructure, and people — shaping how Australia’s most critical data centre environments come to life.
Vertiv’s ANZ Start Up Services team is scaling rapidly to meet the demands of hyperscale and co-location data centre growth across the region. You will lead and support a multi-disciplinary team of Customer Engineers spanning Thermal, Power, and LV Switchgear disciplines who will be delivering technically complex commissioning programs that form the backbone of Australia’s digital infrastructure.
What sets this role apart:
- Genuine multi-discipline scope — thermal, power, and LV switchgear, not a single-stream role
- Direct influence on team capability, culture, and commissioning standards across ANZ
- Exposure to Australia’s largest and most technically demanding data centre clients
- Structured career pathway within a global critical infrastructure leader
- Collaborative, safety-first culture with strong investment in technical development
POSITION SUMMARY
The Commissioning Supervisor leads the planning & coordination of commissioning activities across Thermal Infrastructure, Electrical Distribution Systems (LV Switchgear), and Critical Power Systems within Vertiv’s ANZ Start Up Services team.
Reporting to the Service Operations Manager – Start Up Services, the role is responsible for supervising Customer Engineers and managing subcontractor relationships to deliver world-class commissioning outcomes for high-value data centre clients including co-location facilities, hyperscale operators
KEY RESPONSIBILITIES
Administration, Planning & Reporting
- Prepare, review, and submit quotations and warranty return documentation in accordance with company procedures.
- Verify and approve technician timesheets, leave applications, and expense claims in a timely manner.
- Generate regular management reports on team activity, job status, and operational metrics using Power BI dashboards.
- Support field personnel with administrative processes including SR creation, parts procurement, and equipment logistics.
- Maintain accurate records of commissioning activities, site documentation, and client correspondence.
- Contribute to continuous improvement initiatives for administrative and operational workflows.
Team & Resource Management
- Coordinate and schedule Customer Engineers and subcontractors across Thermal, Power, and LV Switchgear disciplines to meet project and service delivery demands.
- Manage day-to-day CE operational matters including leave, scheduling conflicts, performance observations, and welfare.
- Ensure all CEs and subcontractors hold current inductions, site access, and compliant personal protective equipment before mobilisation.
- Respond to customer requests and enquiries within 24 hours and ensure all commitments are tracked and met.
- Conduct regular field audits and site inspections to verify quality, safety compliance, and workmanship standards.
- Manage subcontractor relationships including scope boundaries, variation management, invoice review, and compliance verification.
- Maintain preferred contractor arrangements aligned with Vertiv’s approved supplier framework.
- Onboard new Customer Engineers and provide structured technical and procedural orientation.
- Mentor and develop team members to grow multi-disciplinary commissioning capability.
Work Health, Safety, Environment & Quality
- Maintain a workplace safety culture aligned with Vertiv’s Zero Harm commitment — proactively identify and mitigate hazards
- Ensure all field personnel are provided with, and use, appropriate PPE for each task and environment
- Promptly report all workplace incidents, near-misses, and injuries in accordance with Vertiv’s incident management procedures
- Conduct and document periodic safety audits of commissioning sites and enforce site-specific safety plans (SWMS, JSEA)
- Ensure subcontractors meet Vertiv’s WHS requirements and hold current compliance documentation prior to engagement
- Participate in and support internal quality assurance reviews and corrective action processes
MANDATORY QUALIFICATIONS
All mandatory qualifications must be verified prior to commencement.
- Electrical Trade Certificate (Certificate III in Electrotechnology – Electrician).
- OR Mechanical Trade Certificate (AQF Level 3 or equivalent).
- Relevant documented supervisory experience.
- Current Australian Driver’s Licence (minimum class C).
DESIRABLE QUALIFICATION
-
Formal supervisory or management qualification.
EXPERIENCE REQUIREMENTS
- Minimum 5 years’ experience in the critical infrastructure, data centre, or mission-critical cooling and power industry.
- Proven track record managing a field service or commissioning team in a supervisory or lead capacity.
- Working knowledge of at least two of the following: thermal systems (chillers, CRAC/CRAH, precision cooling); UPS / STS critical power systems; LV switchgear and power distribution equipment.
- Experience managing subcontractors and third-party service providers.
- Familiarity with documentation frameworks including MOPs, PTW’s & SWEMs.
KEY COMPETENCIES
| Leadership & Team Development | Ability to lead, mentor, and grow a multi-disciplinary technical team across multiple sites and states |
| Customer Focus | Customer-centric approach with strong stakeholder management and relationship-building skills |
| Technical Problem-Solving | Systematic and methodical approach to diagnosing and resolving complex multi-discipline technical issues |
| Planning & Organisation | Proven ability to manage resourcing for multiple concurrent projects, schedules, and competing priorities effectively |
| Communication | Clear and professional written and verbal communication with internal teams, clients, and subcontractors |
| Commercial Acumen | Understanding of service delivery costs, budgets, and commercial implications of scope variations |
| Safety Leadership | Consistent demonstration of safety-first behaviours and ability to embed a Zero Harm culture within the team |
| Resilience & Adaptability | Able to work effectively under pressure and adapt quickly to changing project and operational priorities |
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